Telefónica Tech

Network Engineer

• Remote and onsite support (where required) of network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application/VPN, Delivery Controllers etc.)
• Troubleshooting complex network issues, identifying network bottlenecks, and implementing solutions to ensure optimal network performance
• Optimizing network infrastructure to ensure maximum performance and scalability
• Maintain accurate network documentation, including network diagrams, configurations, and inventory records
• Prepare regular reports on network performance, availability, and security
• Day-to-day patching, maintenance and operation of the above in secure environments
• Continual improvement of the systems based on changing demands
• Liaising with various departments within the business
• Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems

L3 Network Engineer

Operations

• Examine, analyse, prioritise cloud cost optimisation recommendations and calculate potential savings and benefits using FinOps tools
• Implement rate and usage optimisations within public cloud environments (Azure, AWS and GCP)
• Guide customers in making cost-effective architectural decisions
• Communicate FinOps principles to key stakeholders with customers
• Collaborate with managed services teams to design and implement cost optimisations recommendations and best practices
• Build and manage a backlog on cost-saving initiatives
• Architect and develop automation runbooks to help drive cloud cost efficiencies

FinOps Engineer

Business Analyst

• Working with the client to identify and articulate their business challenges and needs
• Working with clients to unpack these challenges and identify the underlying causes
• Working with clients to identify and define the requirements that will drive the design and build of data management and data warehousing solutions
• Analysing and documenting business processes
• Analysing and making sense of data
• Providing a link between the client and the Telefonica Tech Data & AI development team
• Helping clients prioritise their requirements and plan implementation approaches
• Bringing industry-leading practice and business analysis skills to client engagements
• Contributing to the building of the Telefonica Tech Data & AI Business Consulting methodologies and intellectual properties
• Helping support data migration engagements by leading source to target mapping exercises.

Senior Business Analyst

Architect

• support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic delivery of Policing services
• act as the primary service design & architecture interface between the customer and Telefónica Tech
• work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery
• act as a subject matter expert, providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery - Technical, ITIL, and supporting business functions

Service Architect

Designer

• Working as part of a hand-picked team in the Design & Onboarding Practice delivering external and internal high-profile onboardings.
• Supporting the provision of new and extended contracts into a rapidly expanding customer base.
• Engaging and interacting across the business in sales bids, pre-sales work and statement of work.
• Ensuring services are aligned to managed services skillsets and addressing areas needing attention to key stakeholders.
• Ensuring the success of every onboarding activity assigned.
• Creating a transition plan coordinating Managed Services resources with Managed Service Teams and project managers.
• Providing early life contact support post-delivery and ensuring contractual and commercial elements are met as agreed.

Design & Onboarding Lead

Technical Data Business Analyst

• Collaborate and whiteboard with customers to understand application strategy, technical constraints and modernisation enabling mechanisms
• Rapidly design and build cloud-native prototypes of customer applications onto with modern and automated toolchains, and new DevOps ways of working.
• Lead software strategy across the full-stack to redesign the software architecture and embed modern software development lifecycle processes
• Build and present an application demo portal, showcasing the latest and greatest in cloud and application architecture
• Lead on AI driven approaches to application development and management, helping our customers embed AI, ML and automation into process flows
• Collaborate with sales, pre-sales and cloud teams across the full customer lifecycle to be an expert on engineering modern applications
• Work with our tooling partners to bring modern toolchains to our customers to rapidly visualise software applications

Cloud Modernisation Architect

• Implementation, management, maintenance and support of all network infrastructure, perimeter security systems and network management platforms
• Work independently and use own initiative in delivering solutions to health customer base
• Perform full range of duties in providing solutions to health customers and advanced general troubleshooting
• Work as part of a mature managed service team delivering project and managed services work into UK&I Enterprise Health managed service customers
• Ownership and accountability of detailed engineering, scheduling, documentation and rollout for implementation projects
• Design and implementation of the network infrastructure
• Liaison with customer, design authority and project manager to capture all user and system requirements to define the design requirements specification
• Ensure that all projects are completed within deadlines and to the highest standards
• Development and ownership of documentation
• Low-level design of network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application Delivery Controllers etc.)
• Integration and handover of implemented systems to operational teams
• Continual improvement of the systems based on changing demands
• Liaising with various departments within the Enterprise Health business unit
• Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems
• Integrity and control of business data
• Control and support of Internet access
• Ensuring business data is backed up and securely held off-site
• Datacentre and customer premises visits for hardware and software maintenance and installation
• 24/7 support cover

Senior Network Engineer

Full-stack Engineer

• Telefónica Tech: NextGen Tech solutions provider with global hubs in Spain, Brazil, UK and Germany
• Collaborate and whiteboard with customers to understand application strategy, technical constraints and modernisation enabling mechanisms
• Rapidly design and build cloud-native prototypes of customer applications with modern automated toolchains and DevOps ways of working
• Lead software strategy across the full-stack to redesign software architecture and embed modern SDLC processes
• Build and present an application demo portal showcasing cloud and application architecture
• Lead on AI-driven approaches to application development and management
• Collaborate with sales, pre-sales and cloud teams across the customer lifecycle and work with tooling partners to bring modern toolchains to customers