Telefónica Tech

Operations

• Analyse cloud spend and identify cost optimisation opportunities
• Implement usage and rate optimisation across AWS, Azure, and GCP
• Build FinOps roadmaps and maturity plans for customers
• Create and present customer-facing FinOps reports and recommendations
• Deliver FinOps training and enablement sessions
• Work with pre-sales, professional services, and managed services teams to implement best practices

Senior FinOps Consultant

Backend Engineer

• Lead the technical strategy for a high-impact account and shape resilient, secure, and scalable cloud solutions
• Define architecture strategy for availability, resilience, scalability, and disaster recovery
• Ensure uptime, performance, and service reliability targets are met
• Lead major incident resolution and root cause analysis
• Act as senior technical advisor to client stakeholders
• Translate business needs into secure, compliant technology solutions
• Govern architecture standards (e.g. TOGAF) and solution design quality
• Oversee transformations, migrations, and platform modernisation
• Support presales, bids, and solution design with commercially viable approaches
• Lead and mentor multi-disciplinary technical teams (cloud, infrastructure, networking, security)

Chief Technical Architect

Designer

• Own and drive to success Manage Service Onboardings enhancing service offerings to clients.
• Own onboarding of new or changed services and customers.
• Establish strong working relationships and understand all contractual obligations.
• Ensure appropriate resources, tools, processes, and commercials are in place.
• Be responsible for ensuring appropriate service level agreements (SLAs) are within scope.
• Identify and own risks and issues impacting onboarding deliverables.
• Consult with customers to create an Onboarding Schedule with defined timescales.
• Work closely with technical and non-technical teams to execute and coordinate tasks.

Design & Onboarding Associate – L1

Technical Account Manager

• Act as a trusted technical advisor for customers, understanding their IT environments and business goals
• Manage and validate documentation of the customer’s technology landscape
• Conduct ongoing assessments to ensure technologies are fit for purpose and right-sized for current and future needs
• Analyse consumption trends and forecast growth to support proactive infrastructure planning and right-sizing
• Collaborate with business stakeholders to define and approve a roadmap aligned with strategic goals and evolving requirements
• Represent customer needs within ITIL Problem Management processes
• Assist in Change Advisory Board, Major Incident Reports, and Root Cause Analysis
• Deliver technical reports during monthly service reviews and provide ad hoc advice as needed
• Actively contribute to the identification and mitigation of technical risks
• Actively contribute to CSIP process
• Maintain industry certifications and stay updated on new technologies

• Acting as a trusted advisor and thought leader for key, strategic customers
• Acting as a technical authority within customers to advise them on complex technical issues
• Triaging customer requirements/use cases and assembling the right team of experts to deliver
• Engaging with senior customer stakeholders to steer their data platform strategy in alignment with business needs
• Lead data delivery project work
• Technical presales engagements
• Document enterprise data architectural designs

Senior FinOps Consultant

Chief Technical Architect

Design & Onboarding Associate – L1

Technical Account Manager

Data Platform Architect