Hydrographic Technical Support Consultant

Teledyne Technologies Incorporated

Hydrographic Technical Support Consultant providing first-line technical support and training for CARIS software solutions. Engaging with customers globally and analyzing technical issues.

Posted 6/11/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Provide first-line technical support to customers via email, phone, and online platforms
Deliver software training sessions both remotely and onsite at client locations worldwide
Build and maintain strong working relationships with existing and prospective clients
Analyze customer environments and challenges to identify technical issues and design integrated solutions
Document workflows, standard operating procedures, and technical knowledge for internal and client use
Support marketing and sales initiatives, including participation in international conferences and exhibitions
Provide expert consultancy services as experience and expertise deepen in the role

Requirements

What you’ll need

Bachelor’s degree in Hydrography, Geomatics, or a related discipline OR equivalent professional experience in hydrographic surveying
Experience with hydrographic software such as EIVA, Hypack, QPS, HIPS and SIPS, or equivalent
Proficiency in scripting languages (Python preferred)
Strong presentation skills and confidence delivering training to diverse audiences
Fluency in English (additional languages are an asset)
Must be a United States citizen (due to client, regulatory, or project requirements)
Willingness to travel internationally (approximately 25–30%)
Excellent interpersonal, cross-cultural communication, time management, and problem-solving skills

Benefits

Comp & perks

Opportunities for international travel and professional growth
Collaborative and innovative team environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hydrographic surveyingscripting languagesPythonEIVAHypackQPSHIPSSIPS

Soft Skills

presentation skillstraining deliveryinterpersonal skillscross-cultural communicationtime managementproblem-solving

Certifications

Bachelor’s degree in HydrographyBachelor’s degree in Geomatics