Senior Manager – Infrastructure Engineering

Telecare Corporation

Senior Telephony Infrastructure Engineering Manager overseeing the IT infrastructure at Telecare. Collaborating with stakeholders on technology solutions and managing a team of IT professionals.

Posted 5/2/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $154,164 - $190,462 per yearWebsite

Tech Stack

Tools & technologies

AzureCitrixCloudVMwareVoIP

About the role

Key responsibilities & impact

Participates in the design, planning, implementation, and support of computing infrastructure technology solutions for the enterprise
Consults with internal business partners and 3rd party providers on technology options and best practices
Oversees on-going performance management, capacity planning, and maintenance of the information systems infrastructure
Responsible for VoIP and PBX telephony solutions and services for the enterprise including contract management, 3rd party and vendor performance, cost management, and invoice management
Manages all aspects of the network (including Firewall, LAN/WAN, SDWAN, and VPN), VoIP, server, storage, security, datacenter services, Citrix, VMware, and Azure Cloud computing services
Creates and updates IT policies and procedures based on industry best practices
Reviews reports from other departments that use IT services to ensure that they are functioning properly
Manages a team of IT professionals who provide engineer, technical support and maintenance for the IT infrastructure
Responsible for planning, developing, and delivering IT projects that align with the company's strategic goals and objectives
Collaborates with other senior managers, vendors, and stakeholders to ensure that the IT infrastructure meets current and future computing and networking requirements for Telecare within a 3-year horizon
Responsible for monitoring and evaluating the performance, security, and availability of the IT infrastructure and planning for continuous improvement

Requirements

What you’ll need

Bachelor degree in Computer Science Engineering or equivalent degree
Five (5) years of experience in IT infrastructure management, preferably in the healthcare industry
Strong knowledge and skills in network administration, VoIP systems, Windows servers, Datacenter operations, Citrix environments, and Azure Cloud services
Excellent communication, leadership, problem-solving, and project management skills
Five (5) years or more of supervisory experience managing technical personnel including resource planning, hiring, administering performance plans, time management, and issue resolution
Must be at least 18 years of age

Benefits

Comp & perks

Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift).
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship.
Online University Tuition Discount and Company Scholarships.
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network administrationVoIP systemsWindows serversDatacenter operationsCitrixAzure Cloud servicesperformance managementcapacity planningIT project managementtechnical support

Soft Skills

communicationleadershipproblem-solvingproject managementresource planninghiringtime managementissue resolution

Certifications

Bachelor degree in Computer Science Engineering