Telecare Corporation

Senior Manager, Enterprise Learning Operations

Telecare Corporation

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Job Level

Senior

About the role

  • This role is responsible for the effective execution, governance, and continuous improvement of learning operations across the organization, with direct oversight of eLearning and eResources, Training Coordination, oversight of learning and training related to Avatar (Telecare’s EHR), and the administration of Performance Evaluations, and Succession Planning in Workday.
  • Serving as a key operational leader within Telecare University, this role ensures learning systems, processes, and data are reliable, scalable, compliant, and aligned with organizational strategy.
  • The Senior Manager partners closely with Enterprise Learning leaders, HR, Operations, IT, and program stakeholders to translate strategy into disciplined execution while strengthening the employee and leader experience.

Requirements

  • Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or a related field (or equivalent experience).
  • Minimum 7–10 years of experience in learning operations, HR operations, or Enterprise Systems Administration.
  • Demonstrated experience leading teams and managing complex, enterprise level operations.
  • Strong systems thinking, process design, and operational governance skills.
  • Must be at least 18 years of age.
Benefits
  • Occasional travel may be required to support enterprise initiatives.
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.
  • A valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.
  • Experience working in healthcare, behavioral health, or other regulated environments.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eLearningeResourcesPerformance EvaluationsSuccession PlanningEnterprise Systems Administrationprocess designoperational governance
Soft Skills
leadershipteam managementsystems thinkingorganizational strategy