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Expert Coach II
Teladoc HealthExpert Coach providing support for whole person 1:1 coaching at Teladoc Health. Driving behavior changes to impact clinical outcomes and overall health status.
About the role
Key responsibilities & impact- Empowers members to effectively self-manage their own chronic condition
- Assess and identify individual member’s needs
- Coaching approach is congruent with Motivational Interviewing for a member centered approach
- Actively participates in process improvement with a positive attitude
- Provides support to other coaches by way of formal or informal mentoring
- Support content development as requested
- Stay updated on clinical best practices for whole-person coaching
Requirements
What you’ll need- Must possess and maintain certification as a National Board Certified Health and Wellness Coach (NBC-HWC)
- Up to date with the required CEU’s to maintain NBC-HWC
- Minimum of a bachelor’s degree
- At least 3 years of professional experience in the healthcare field
- Strong background knowledge behind the science and latest treatment options for managing diabetes
- Effectively applies evidence-based principles to enhance coaching practice
- Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice
- Bilingual Spanish/English desirable but not required
Benefits
Comp & perks- performance bonus
- 5.84 hours of PTO for each bi-weekly pay period
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- private health insurance options
ATS Keywords
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Hard Skills & Tools
Chronic Condition ManagementDiabetes Treatment KnowledgeEvidence-Based CoachingMotivational InterviewingProcess ImprovementContent DevelopmentCoaching TechniquesNeeds AssessmentClinical Best Practices
Soft Skills
MentoringPositive AttitudeInterpersonal Skills
Certifications
National Board Certified Health and Wellness Coach (NBC-HWC)