Senior Billing Analyst

Teladoc Health

Senior Billing Analyst responsible for maintaining billing accuracy and mentoring junior staff at Teladoc Health. Collaborating with various teams for effective communication and issue resolution in billing procedures.

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $75,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Perform routine and complex account research, analyze variances and prepare appropriate reports for assigned book of business (BoB) at a high level of accuracy and efficiency.
Perform month-over-month analysis, researching and resolving invoicing discrepancies and explaining variances with clear, concise and complete explanations and the ability to handle complex billing issues.
As an expert in billing duties, systems, available reporting and established processes and procedures, coach and mentor two Billing Analysts by being their first point of contact.
Work collaboratively with Billing, Collections and Cash Applications ensuring clear and timely communication of customer issues, manual billings and other important factors to ensure customer satisfaction.
Coordinate with Client Manager, Client Services, Eligibility, Client Integration/Implementations, Operations as needed to address client special requests, new agreements/contract amendments, issues identified with client set up and/or billing and to reconcile accounts.

Requirements

What you’ll need

5+ years accounts receivable, billing or related experience
Ability to multi-task successfully, while remaining organized and aware of deadlines
Ability to read and interpret sales contracts and related legal documents as it relates to billing
Ability to work independently and mentor junior staff
Strong written and verbal communication skills
Proficient in Office (Word, Outlook, PowerPoint)
Intermediate knowledge of Excel
Experience with CRM (i.e., Salesforce) and/or ERP systems (i.e., Oracle) is a plus

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible vacation policy
80 hours of Paid Sick, Safe, and Caregiver Leave annually

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounts receivablebillinginvoicing discrepanciesmonth-over-month analysisreport preparationsales contract interpretationExcelCRMERP systems

Soft Skills

multi-taskingorganizational skillsindependent workmentoringwritten communicationverbal communication