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Senior Director, GTM Operations – Strategy
TekmetricSenior Director of GTM Operations & Strategy architecting Tekmetric's innovative go-to-market engine. Collaborating with leadership to design and scale customer acquisition and retention strategies.
About the role
Key responsibilities & impact- Serve as a strategic advisor to the SVP of Revenue, VP of Marketing and GTM leadership team.
- Build the analytical frameworks that help leadership determine where to invest, where to optimize and where to scale.
- Partner on critical business decisions including territory design and market coverage, capacity and organizational design, market segmentation & account strategy, pricing & packaging strategy, product launch readiness, expansion & monetization strategy, annual planning and investment decisions.
- Own the operating rhythm of the business. Forecast accuracy and predictability, pipeline health and conversion analysis, QBRs, board and executive reporting, performance analysis and leading indicator identification.
- Help define how Tekmetric's GTM organization evolves over the next 2-3 years. Bring a point of view on how high-performing GTM organizations should operate, not simply how they operate today.
- Lead design of territory and ownership models, lead routing and coverage, sales capacity planning, expansion ownership models, and compensation and incentive alignment.
- Lead Tekmetric's GTM AI strategy. Identify opportunities to increase seller productivity, improve forecasting accuracy, automate operational workflows, accelerate decision-making, enhance customer and prospect engagement and reduce manual reporting and analysis.
- Own the GTM data ecosystem and technology strategy. Ensure our systems create competitive advantage rather than operational burden.
- Drive alignment through shared metrics, operating cadences, planning processes, and accountability frameworks.
Requirements
What you’ll need- 8+ years of professional experience overall;
- 3+ in a leadership seat. Title path matters less than the shape of the work.
- You spent formative years somewhere with a high analytical bar — investment banking, MBB or comparable consulting, private equity, growth equity, or an elite corporate strategy program.
- Ability to build complex business models from first principles. Strong understanding of SaaS economics and growth drivers.
- Experience supporting executive-level decision making.
- You've built something. Founded a company, was an early-stage operator, ran a P&L, or were a Chief of Staff embedded in the messy work of scaling.
- You thrive in ambiguity. Identify opportunities before being asked. Operate with urgency and ownership.
- You're currently working with the revenue engine — Strategic Finance partnering with GTM, BizOps, Strategy & Operations, RevOps at a high-bar SaaS company, or a CoS role to a CRO/CEO.
- You understand pipeline mechanics at a working level. Proven ability to build systems, processes and operating rhythms that scale.
- You can articulate, specifically, how AI and agentic tooling are reshaping GTM operations — and you have an opinion about how Tekmetric should respond. Not buzzwords. A thesis.
- You can build and lead a multi-disciplinary team (analytics, systems, ops) and partner credibly with a CFO and a Head of Revenue. Strategic thinker who rolls up sleeves. Able to challenge assumptions and drive thoughtful debate.
Benefits
Comp & perks- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical frameworksbusiness modelsSaaS economicsforecasting accuracypipeline mechanicsoperating rhythmsdata ecosystemAI strategyperformance analysismarket segmentation
Soft Skills
strategic thinkingleadershipownershipoperating with urgencyability to thrive in ambiguitycollaborationcommunicationcritical thinkingproblem-solvingdebate facilitation