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About the role
Key responsibilities & impact- Serve as the embedded People Partner for Revenue and Customer leaders, acting as a trusted advisor who improves team effectiveness, drives business outcomes, and helps leaders navigate ambiguity, scale, and organizational change.
- Coach leaders through performance, conduct, development, and retention decisions while strengthening leadership capability across the organization. Drive performance management, calibration, succession planning, and talent development initiatives, including identifying emerging leaders and building intentional paths toward management readiness.
- Use engagement data, attrition signals, and pattern recognition to get underneath team health issues and performance gaps — then bring leaders a point of view, not just a summary.
- Coach leaders to address people's issues early and decisively — before they become formal matters. When situations do escalate, navigate them with sound judgment, high integrity, and a clear escalation path.
- Work closely with TA, L&D, and Total Rewards on hiring strategy, onboarding, workforce planning, and cross-functional initiatives.
Requirements
What you’ll need- 6–8+ years in a strategic talent role within a high-growth or technology environment, including proven experience partnering with revenue and/or customer teams in a SaaS context.
- Strong talent assessment instincts, and can point to measurable outcomes in leadership growth, retention, and team effectiveness.
- Ability to navigate difficult conversations with steadiness, sound judgment, and integrity.
- Exceptional collaborator across the People team and business functions, with a strong orientation toward leveraging AI and technology to improve decision-making, workflows, and organizational effectiveness.
- Comfort operating in fast-moving, ambiguous environments with a bias for action.
- Deep conviction in developing people and leaders as a core driver of company performance.
- You can speak clearly to the impact you've driven.
- High ownership and strong business judgment.
- Technology fluency in leveraging AI and technology for improved outcomes.
Benefits
Comp & perks- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
talent assessmentperformance managementsuccession planningtalent developmentworkforce planningcoachingorganizational changedata analysispattern recognitionleadership development
Soft Skills
collaborationcommunicationjudgmentintegrityadaptabilityownershipdecision-makingproblem-solvingcoachingnavigating ambiguity
