Tekmetric

Senior Director of Product

Tekmetric

full-time

Posted on:

Location Type: Hybrid

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Define and communicate a compelling product vision and multi-year strategy aligned to company goals.
  • Identify new opportunities across customer segments, markets, and workflows—balancing innovation with strong business fundamentals.
  • Lead annual and semi-annual product planning cycles, ensuring clear prioritization and resource alignment.
  • Directly lead multiple Directors/Group PMs and indirectly oversee the entire PM organization.
  • Recruit, coach, and mentor a high-performing PM team with a strong emphasis on accountability, customer insight, and product excellence.
  • Establish consistent product management standards, operating rhythms, rituals, and evaluation frameworks across teams.
  • Ensure teams deliver high-quality product outcomes that measurably improve customer experience, operational efficiency, retention, and revenue.
  • Partner closely with Engineering and Design leadership to drive predictable delivery and continuous improvement in product development processes.
  • Remove obstacles, provide clarity, and reinforce a culture of data-driven decision-making.
  • Ability to deeply learn the auto repair domain with a focus on spending time in shops observing and subsequently building job maps for what is seen in a shop.
  • Stay deeply connected to customer needs, market dynamics, competitive forces, and emerging technologies.
  • Drive customer-centric discovery practices and ensure PM teams maintain a continuous understanding of user jobs, pain points, and opportunities.
  • Translate insights into clear product bets, hypotheses, and strategic investments.
  • Work closely with Sales, Marketing, Customer Success, Finance, and Operations to align product strategy with GTM execution.
  • Partner with Finance and RevOps on product forecasting, packaging, pricing, and KPI analytics.
  • Ensure entire organization has clear visibility into product priorities and progress.
  • Define and own product KPIs that tie product outcomes to business outcomes (growth, retention, profitability).
  • Drive accountability for measurable results—ensuring teams understand what success looks like and how to achieve it. Regularly present product strategy, roadmap, performance, and insights to executive leadership and the board.

Requirements

  • 7-10+ years of product management experience, including 5+ years leading product teams
  • Proven success scaling product organizations and shipping products customers love.
  • Strong experience in SaaS/platform products; experience with multi-persona workflows, marketplace dynamics, or operational software is a plus.
  • Demonstrated ability to deliver outcomes in a high-growth environment.
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementproduct strategyKPI analyticsproduct forecastingpricingSaaSoperational softwaremulti-persona workflowsmarketplace dynamicsdata-driven decision-making
Soft Skills
leadershipcoachingmentoringcommunicationaccountabilitycustomer insightstrategic thinkingcollaborationproblem-solvingadaptability