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Power Platform Technical Consultant
TEKenable LtdPower Platform consultant assisting with Power Platform and Dynamics 365 projects at TEKenable. Delivering application support with a focus on customer satisfaction and service excellence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft Power Platform, including PowerApps, Power BI, and Power Automate, while providing exceptional software support and customer engagement. Proficient in .NET programming, particularly C#, with a strong understanding of Azure and ITIL frameworks.
Highest-signal resume keywords
Microsoft Power PlatformC# ProgrammingCustomer EngagementAzure / Cloud ConceptsITIL Framework
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
C# ProgrammingMicrosoft PowerAppsMicrosoft Power BIMicrosoft Power AutomateData VerseUI DevelopmentLogic ImplementationData VisualizationTechnical DocumentationProblem Resolution
Soft Skills
Customer SatisfactionRelationship ManagementTeam CollaborationService ExcellenceQuality Assurance
Tools & Technologies
Dynamics 365UAT EnvironmentQA EnvironmentSandbox Environment
Certifications & Qualifications
Microsoft Certifications
Industry Keywords
Software SupportITIL FrameworkCloud Concepts
Tech Stack
Tools & technologiesAzureCloud.NET
About the role
Key responsibilities & impact- Work on existing Dynamics 365 and Power Platform projects to support configurations and customisations.
- Support, manage and deliver ongoing platform application support with the goal of achieving customer satisfaction and service excellence.
- Accountable for problem resolution and implementation of corrective actions where required.
- Working with other team members to analyse system functions and review functional and technical specifications.
- Understanding incoming incidents, replicating these on UAT / QA / Sandbox environments to allow for fix verifications.
- Work with team members to ensure best practice and quality approach to customer software support.
- Ensure high standards of customer engagement and services are maintained.
- Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications in the Power Platform.
- Writing technical documentation.
Requirements
What you’ll need- Industry experience working in software support environments.
- Experience in a .NET programming language, preferably C#
- Experience in the Microsoft Power Platform - MS PowerApps, Power BI and Power Automate.
- Experience in Data, UI, Logic, Data Verse and Visualisations.
- Strong ability to manage multiple client relationships simultaneously.
- Strong Customer engagement and delivery experience
- Experience with Azure / Cloud concepts Knowledge
- ITIL Framework
Benefits
Comp & perks- remote working
- health insurance
- flexible working hours
- company trips