QA Analyst, Documentation, Training, Support – Digital Twin

TEHORA inc.

Analyste QA ensuring quality and support for digital twin solutions. Collaboration with users and development teams for optimal product deployment.

Posted 4/26/2026full-timeQuébec City • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Develop and execute test plans (functional, integration, performance)
Identify, document, and track defects
Validate deliverables before production rollout
Write user and technical documentation (guides, procedures, FAQs)
Design and deliver training for users and administrators
Support users in adopting the solutions
Provide post-deployment support (level 1 and 2)
Contribute to continuous improvement of quality processes
Collaborate with development, data, and product teams
Implement quality monitoring tools and metrics

Requirements

What you’ll need

Hold a degree in computer science, engineering, technical communication, or a related field
Minimum 3 to 7 years of experience in quality assurance, support, or documentation
Experience in software testing and functional validation
Excellent writing and simplification (ability to explain complex topics clearly)
Comfortable providing training and supporting users
Strong customer service orientation and listening skills
Demonstrates rigor, organization, and autonomy
Proficient in French (spoken and written); English is an asset
**Preferred knowledge (assets)**
Experience with test management tools (Jira, TestRail, etc.)
Knowledge of web, data, or IoT environments
Experience in technical writing or training
Familiarity with Agile methodologies
Experience in application support or customer service
Familiarity with digital twin platforms or complex systems

Benefits

Comp & perks

Remote work and flexibility to accommodate family commitments
An entrepreneurial culture that encourages creativity and innovation
Flexible hours (depending on contract type)
Sick leave and leave for family events
Company-provided IT tools
A rewarding and motivating workspace
Social and environmental initiatives
On-the-job learning program
Career development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

test plansfunctional testingintegration testingperformance testingdefect trackingtechnical writingsoftware testingfunctional validationAgile methodologiesapplication support

Soft Skills

excellent writingcustomer service orientationlistening skillsorganizationautonomytrainingsupporting userscollaborationsimplificationcommunication