tegosgroup

Customer Support

• Provide high-quality customer service via phone and email
• Handle customer inquiries and issues related to our software solution tegossuite (1st level support)
• Analyze, structure and document incoming requests in the ticketing system
• Work closely with other departments to efficiently develop solutions
• Manage document administration and plan service tickets
• When required: train customers on selected topics to support their use of tegossuite

Support Specialist – Customer Service

Content Marketing Manager

• Take on a central role in group-wide marketing, bridging strategic ideas and concrete actions.
• Own group-wide marketing campaigns across multiple countries — from planning and coordination to performance measurement.
• Manage projects such as testimonial campaigns, office tours, webinars and trade show appearances.
• Coordinate internal and external stakeholders such as subsidiaries, customers, photographers, videographers and agencies.

Senior Marketing Manager, B2B – Content & Campaigns

Consultant

• Advising our clients in the recycling industry from the initial idea through to the implementation of Microsoft Business solutions
• Acting as the central point of contact for analysing existing processes and configuring our standard software products
• Managing all phases of the project with a focus on deadlines, budget and quality
• Organizing software presentations and training sessions for all stakeholders and users on the client side
• Supporting the 'go-live' process

Junior Consultant – Microsoft Solutions Partner

Software Engineer

• Technical responsibility for the design, development and further enhancement of solutions based on Microsoft Dynamics 365 Business Central
• Implementation of extensions and customizations for our industry solutions in the waste management and circular economy sectors
• Analysis of functional requirements together with Consulting and Product Owners and translation into clean, scalable technical designs
• Development of integrations with third-party systems (e.g., portals, BI, interfaces to connected systems)
• Contribution to the ongoing development of our tegossuite and industry-specific software modules
• Code reviews, quality assurance and performance optimization of existing solutions
• Active role in the agile project team as the technical point of contact for complex issues

Support Specialist – Customer Service

Senior Marketing Manager, B2B – Content & Campaigns

Junior Consultant – Microsoft Solutions Partner

Senior Developer – Microsoft Dynamics 365 Business Central