Manager

• Ensure each client receives a high standard of service delivery and continuity across their accounts
• Liaise directly with clients and internal departments such as marketing, web, technology and finance
• Partner with clients to discuss event ticketing build requirements and time frames
• Deliver accurate event builds and provide timely and concise reporting and insights
• Build and maintain events within the Ticketing System and manage ticketing operations on event days
• Provide on-site testing, client support and engagement throughout the duration of events, including management of Box Office Staff
• Manage post-event reporting, settlements, and operational feedback
• Collaborate on event marketing and promotional strategies and ensure implementation
• Work with the State Manager and team to innovate and provide value-added services to increase ticket sales and build brand and event profile

Client Ticketing Services Manager

General Manager – Practitioners

Manager, Technical Assurance Projects

Assistant Transaction Manager

Digital Solutions and Production Systems Manager