Manager

• The Client Services Manager will join our Ticketek team based in Sydney.
• This role will work closely with clients from NSW's most prestigious venues, ticketing world-class entertainment events.
• Ensure each client receives a high standard of service delivery and continuity across their accounts.
• Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance.
• Build and maintain events within the Ticketing System as well as manage ticketing operations on event days.
• On-site testing and client support during events, including management of box office staff, post event reporting, settlements, and operational feedback.
• Collaborate with internal and external leads to implement marketing and promotional strategies.
• Work with the State Manager and your team to innovate and provide value-added services and solutions to clients.

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