Systems Engineer

• Proactively monitoring and managing our AWS/Cloud production environments and reacting swiftly to prevent or reduce customer visible impact
• Escalation and communication of production issues to key stakeholders
• Troubleshooting, reproducing, and mitigating complex system and infrastructure issues within the AWS environment
• Incident management of high severity issues impacting our sites and services 24x7
• Developing and implementing automation and tooling (e.g., leveraging CloudFormation, Ansible, or Terraform) in collaboration with the Site Reliability Engineering team to improve cloud management processes
• Working on the engineering team backlog
• Supporting service prior to go-live through pre-launch reviews
• Providing technical support for internal products, requiring strong investigation, analysis, and resolution skills
• Monitoring and checking of systems
• Execution of daily system operations tasks, including maintenance and optimisation of the cloud infrastructure
• Deployment, configuration, and management of cloud-native or updated solutions, utilizing Gitlab CICD
• As a member of our Technology team, you will be working closely with the Development team and business units to deliver a high level of support and service

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