Service Delivery Manager – Networks
KIHOMAC
AWSAzureCloudPMPTypeScript
Associate Principal – Project Manager II, Mission Critical
TEECOM
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $180,000 per year
Job Level
JuniorMid-Level
Tech Stack
C++PMP
About the role
- Learn the building design process and the pursuit process
- Lead fee development, Professional Services Agreement (PSA) and Add Service Agreement (ASA) development, and project interview coordination
- Prep and attend pursuit interviews
- Lead fee negotiations with client
- Follow up on open pursuits
- Foster client relationships and fellow design team members and ensures all contact information and important discussions are documented in TEECOM’s CRM
- Ask clients about other current or upcoming projects
- Develop additional business with client
- Attend client and/or industry events
- Lead projects and manage teams/contractors
- Translate a client’s IT vision into a scope, schedule, and budget
- Serve as the interface between the client’s IT and Facilities staff and the integrators and contractors
- Manage expectations with vendors and engineering staff
- Oversee the design and implementation of IT infrastructure and networks
- Document processes unique to the client; track decisions, project expenses, and schedule
- Travel around the U.S. visiting various client sites and overseeing implementation
- Attend or schedule client, construction, or design team meetings to gather or disseminate project requirements as it relates to technology (telecom, security, audiovisual, network)
- Manage project communications and information related to technology
- Track and manage all design decisions via design decision log
- Develop and track projects using MS Project, Primavera, and Asana
- Coordinate all technology implementation dates with clients, vendors, and construction team
- Coordinate, track, and manage all network equipment / owner furnished contractor installed (OFCI) equipment (desktop, network, Wifi, printers) as it relates to technology deployment
- Track installation of all contractor furnished contractor installed (CFCI) equipment (cabling, audiovisual, DAS) as it relates to technology
- Track and manage the technology design to meet project requirements
- Provide project master site schedule for major milestones (program, BOM, ROM, room ready, etc.)
- Procurement support (write RFP, BOM development, procurement management, quote review, delivery tracking)
- Develop and manage network patching matrices
- Coordinate move information between IT telecom and Facilities
- Communicate project status to IT owners from site-ready to go-live
- Provide project documentation to IT owners upon project completion
- Coordinate review of lessons learned upon project completion
- Provide weekly project status reporting to client
- Complete financial reconciliation (quotes vs. ROM) if requested
- Assist with recruiting efforts and the candidate experience
- Regularly document, update, and maintain team-related processes, workflows, and best practices
- Ensure timesheets/expenses/billing/invoices are accurate
- Achieve billed revenue target each quarter
- Identify, prepare, and secure authorization for Additional Services Agreement (ASA) when scope of the project deviates from the Professional Services Agreement (PSA)
- Meet project budgets and positively contribute to profitability
- Ensure that all client and design team due dates, submission dates, and completion dates are met
Requirements
- Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience
- Minimum of ten years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects
- Minimum of ten years experience with project management software
- Minimum of ten years in a consulting role
- Project Management Professional (PMP) required
- Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus
- Proficiency with Bluebeam Studio
- Proficiency with Microsoft Office 365 Suite
- Proficiency with G Suite
- Proficiency with Asana
- Experience with large and complex construction projects ($500,000+ TEECOM fee)
- Ability to travel around the U.S. visiting various client sites and overseeing implementation
- Eligible to work in the United States; TEECOM is not able to sponsor visas
- Please submit your resume and a cover letter
