Teckro

Project Manager – Engagement Team

Teckro

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • Ireland

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About the role

  • Ensure the ongoing successful delivery of Teckro products to clients by building strong and productive relationships with clients and co-workers
  • As lead point of contact for study teams, manage day to day relationships to ensure ongoing client satisfaction through frequent communication, meetings and client visits
  • Develop long-term relationships with clients to help grow these accounts within Teckro by connecting with key business executives and stakeholders
  • Proactively identify potential and existing issues in client service relationships, address these directly and intervene when necessary to ensure client satisfaction
  • Recommend Teckro solutions to help solve these where possible
  • Develop site engagement strategies with the clinical study team using Teckro solutions, data and communication channels
  • Leverage Teckro data and metrics for clients with the objective of adding value to the clinical trial or programme
  • Responsible for educating clients on products, new solutions and best practices
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Provide support to Head of Clinical Engagement and/or Senior Management in the areas of engagement/growth strategy, process and reporting
  • Be an active contributor to the sales team to reach and exceed the sales quota while achieving sales targets
  • Contribute to the Engagement Project Management team process creation and process improvement
  • Ensure successful collaboration of the Engagement PM team with other departments, as required
  • Ability to travel (approximately 20-30%)
  • Undertake other duties in-line with your role and business needs as required

Requirements

  • 2-3 years of healthcare project management, account management and/or clinical research experience
  • 1-2 years’ experience in clinical trial management or similar
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Ability to form strong and constructive internal as well as external professional relationships
  • Demonstrated ability to shape, and deliver results to, customer expectations
  • Strong influencing, negotiation skills and presentation skills.
  • Excellent communication, interpersonal, organizational and telephone skills
  • BA/BS degree in related field; or equivalent combination of relevant work experience and education
Benefits
  • 25 days holidays
  • Pension
  • Healthcare
  • Life Insurance
  • Share Options
  • 50% Maternity leave pay after capped length of service
  • Paid Paternity leave scheme
  • Bike to Work/ Tax Saver Scheme
  • Gym/Wellness Allowance
  • Sports and Social Club

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare project managementaccount managementclinical researchclinical trial managementproject managementdata analysisprocess improvementclient educationsales strategy
Soft skills
relationship buildingcommunicationinterpersonal skillsorganizational skillsnegotiation skillspresentation skillsattention to detailinfluencing skillsproblem-solving