Teciem

Senior Business Consultant

Teciem

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Reporting to the Senior Manager, responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients.
  • Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications.
  • Position is client-facing and requires travel to the client site as the project warrants.
  • Work performed is typically moderately complex.
  • Interact with client, consultatively, to determine project requirements and needs analysis.
  • Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
  • Conduct data analysis and mapping activities for assigned applications if applicable.
  • Analyze source data files and map data to target application for use by technical resources to develop programs.
  • Provide on-site or remote support during client conversions as applicable.
  • Test and troubleshoot system configuration and functionality.
  • Identify, research, and assist in resolving any issues with technical resources.
  • Assess and report risks during project and participate in the development and implementation of mitigation plans.
  • Communicate project scope, status, and risks to all stakeholders.
  • Record accurate and timely accounting of time spent on project related activities.
  • Follow established project, departmental, company procedures and quality standards.
  • Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
  • Conduct software training and/or reinforce prior training to both external clients and internal staff.

Requirements

  • Minimum of 5 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
  • Client facing service experience required.
  • Software implementation, support, or training experience strongly preferred.
  • Experience with project management disciplines preferred.
  • Experience with Teciem products a must, specifically Kondor.
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysissystem configurationsoftware implementationdata mappingtestingtroubleshootingrisk assessmentproject management
Soft Skills
client-facingconsultative trainingcommunicationproblem-solving