Software Technical Writer Intern – Paid Internship
TechSmith
internship
Posted on:
Location Type: Hybrid
Location: East Lansing • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
Tech Stack
Spring
About the role
- Help create and maintain comprehensive documentation, help files, user guides, and product release notes, to support both our individual and enterprise customers
- Develop and edit short videos, images, and animations that enhance the learning experience and make complex concepts easy to understand
- Collaborate with engineering and user experience teams to write and implement clear and concise in-product text, such as tooltips, error messages, and onboarding messages.
- Contribute to content strategy by helping to organize and structure information in a way that improves the overall user experience and makes content easy to find
- Conduct research on user behavior and industry trends to inform and improve our documentation strategy. This includes analyzing customer feedback and competitive content.
- Act as a user advocate by developing a thorough understanding of our users and how our products solve their problems
Requirements
- Pursuing a degree in Technical Writing, English, Communication or related field
- Excellent written and verbal communication skills
- Ability to write effective copy that clearly explains complex, technical concepts and engages users
- Familiarity with editing, formatting, grammatical reviews, and publishing of documentation
- Ability to adhere to company and industry style guides
- Collaborate effectively in a team environment and provide timely and effective feedback
- Excellent organizational skills with strong attention to detail
- You must be legally authorized to work in the United States
- You must be able to work a minimum of 12 hours per week and a maximum of 18 hours per week
- Ability to work in-person for the duration of the internship at our East Lansing headquarters
- You must be enrolled for at least 6 credits (undergrad) or 3 credits (grad) for fall and/or spring semesters to be considered for an internship with TechSmith Corporation.
Benefits
- Free snacks
- Free pop
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingcopywritingeditingformattingdocumentation publishinguser researchcontent strategyvideo editinganimationuser experience writing
Soft skills
written communicationverbal communicationteam collaborationorganizational skillsattention to detailfeedback provisionuser advocacy