Customer Success Manager – Unit 42
Palo Alto Networks
Cyber SecurityTableau
Customer Success Manager
TechSmart
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $85,000 per year
Job Level
Mid-LevelSenior
Tech Stack
JavaScriptPython
About the role
- Ensure the success and satisfaction of teachers and district leaders
- Guide them through the implementation of curricula
- Lead the onboarding process for new teachers
- Develop strong relationships with teachers
- Provide expert-level insight on user experience and product capabilities
Requirements
- Proven track record in managing client relationships
- Strong understanding of Python, JavaScript, and HTML
- Excellent verbal and written communication skills
- Demonstrated ability to identify customer needs
- Bachelor's degree in a relevant field or alternative routes
- Proficiency in additional languages is a plus.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonJavaScriptHTML
Soft skills
client relationship managementcommunicationcustomer needs identification
Certifications
Bachelor's degree
