Training & Communications Specialist

TechOp Solutions International

Training & Communications Specialist at TechOp developing and delivering strategic communications for IT programs. Collaborating with teams on training initiatives and change management strategies.

Posted 5/29/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Develop and implement strategic communications and training plans to support program objectives and system deployments.
Create, edit, and maintain training materials, including Quick Reference Guides (QRGs), user manuals, presentations, job aids, and e-learning content.
Support large-scale IT implementations through end-user communications, training coordination, and change management activities.
Respond to, track, and analyze user inquiries received through email and other communication channels.
Collaborate with program managers, technical teams, and stakeholders to identify training and communication needs.
Performs additional duties as assigned

Requirements

What you’ll need

BS/BA Degree.
Active DHS clearance required.
1–4 years of supporting training, communications, change management, or related functions.
Strong written and verbal communication skills with the ability to tailor messaging to diverse audiences.
Demonstrated experience developing strategic communications and training plans.

Benefits

Comp & perks

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training materials developmente-learning content creationchange managementstrategic communicationsuser manual creationQuick Reference Guides (QRGs)presentation developmentjob aids creation

Soft Skills

strong written communicationstrong verbal communicationtailoring messagingcollaborationanalytical skills

Certifications

BS/BA DegreeDHS clearance