Customer Service Representative
TechOp Solutions International
full-time
Posted on:
Location: Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $24 per hour
Job Level
JuniorMid-Level
About the role
- Handle inquiries, process and track orders, and provide support via phone, email, and other channels
- Receive and process orders via phone, fax, mail, email, etc.
- Provide courteous and professional support during inbound calls and emails
- Maintain records, reports, and quality control documentation
- Handle payments/orders via approved systems
- Guide customers in using the approved systems, including ordering items and updating information
- Perform other duties, as assigned
Requirements
- Minimum of 2 years’ experience in a customer service environment
- Proficient in ordering process CRMs
- Proficient in communication (oral and written), analytical thinking, and customer service
- Minimum of a high school diploma, or equivalent
- Proficient in the use of Microsoft Office application
- Must be able to pass a typing test
- Must be able to obtain and maintain government agency suitability requirements as a condition of employment