Senior Manager, Digital Experience and E-commerce Platforms

Techo-Bloc

Senior Manager overseeing digital experience and ecommerce platforms at Techo-Bloc. Leading online customer interactions and team development in a strategic role.

Posted 4/17/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact

You will be responsible for the performance of our digital experience, including the website and our e-commerce/online ordering platforms.
Own the roadmap for our website and the distributor ordering portal, and drive continuous improvement across both platforms.
Lead how customers and distributors browse, select and take action online (purchasing, ordering, tools, self-service journeys).
Propose and implement initiatives that improve product discovery, simplify decision-making, and increase conversion and adoption.
Coach, engage, and develop a team of specialists.

Requirements

What you’ll need

7+ years of experience in digital experience, e-commerce, web or related roles, including management experience
Proven experience managing a website and/or an e-commerce platform end-to-end
Proven experience managing a web team (design + development)
Experience managing e-commerce roadmaps and feature deployments (planning, execution, release discipline)
Good understanding of integrations between systems and tools (CMS, e-commerce platform, CRM, analytics, etc.)
Proven experience managing external partners
Highly autonomous: ability to analyze, make decisions, and drive initiatives forward

Benefits

Comp & perks

Group benefits & RRSP with employer contribution
24/7 telemedicine & Employee Assistance Program (EAP)
Leadership development and internal coaching
Training and development programs
Discounts on Techo-Bloc products
Employee recognition events
Kitchens stocked with healthy snacks
Techo-Bloc branded merchandise
Generous referral bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital experiencee-commercewebsite managementfeature deploymentsystem integrationanalytics

Soft Skills

leadershipcoachingteam developmentautonomydecision-making