Techo-Bloc

Senior Manager, Digital Experience and E-commerce Platforms

Techo-Bloc

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Senior

About the role

  • You will be responsible for the performance of our digital experience, including the website and our e-commerce/online ordering platforms.
  • Own the roadmap for our website and the distributor ordering portal, and drive continuous improvement across both platforms.
  • Lead how customers and distributors browse, select and take action online (purchasing, ordering, tools, self-service journeys).
  • Propose and implement initiatives that improve product discovery, simplify decision-making, and increase conversion and adoption.
  • Coach, engage, and develop a team of specialists.

Requirements

  • 7+ years of experience in digital experience, e-commerce, web or related roles, including management experience
  • Proven experience managing a website and/or an e-commerce platform end-to-end
  • Proven experience managing a web team (design + development)
  • Experience managing e-commerce roadmaps and feature deployments (planning, execution, release discipline)
  • Good understanding of integrations between systems and tools (CMS, e-commerce platform, CRM, analytics, etc.)
  • Proven experience managing external partners
  • Highly autonomous: ability to analyze, make decisions, and drive initiatives forward
Benefits
  • Group benefits & RRSP with employer contribution
  • 24/7 telemedicine & Employee Assistance Program (EAP)
  • Leadership development and internal coaching
  • Training and development programs
  • Discounts on Techo-Bloc products
  • Employee recognition events
  • Kitchens stocked with healthy snacks
  • Techo-Bloc branded merchandise
  • Generous referral bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital experiencee-commercewebsite managementfeature deploymentsystem integrationanalytics
Soft Skills
leadershipcoachingteam developmentautonomydecision-making