TECHNOWAND

IT Support Technician, Level 2 – Part Time

TECHNOWAND

part-time

Posted on:

Location Type: Remote

Location: Australia

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Remote and onsite user support and assistance
  • Daily systems maintenance and performance checks
  • Backup checks and remediation
  • Desktop device installation, configuration and support
  • Liaison with 3rd party vendors
  • Travelling to client sites to provide technical assistance

Requirements

  • Experience in a Level 1 or Level 2 IT Support role
  • Strong knowledge of Microsoft operating systems, and applications, networking, general software and hardware, and Active Directory
  • Installation and configuration of PCs, thin clients, servers and network equipment
  • Excellent verbal and written communication skills
  • A strong customer focused approach
  • A strong work ethic
  • A great team player
  • A positive "can do" attitude
  • Diploma or higher level study in ICT recommended.
Benefits
  • An excellent salary
  • A technical training program
  • The opportunity to progress in a growing business
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT SupportMicrosoft operating systemsActive DirectoryPC installationconfiguration of thin clientsserver installationnetwork equipment installationnetworkingsoftware troubleshootinghardware troubleshooting
Soft Skills
verbal communicationwritten communicationcustomer focuswork ethicteam playerpositive attitude
Certifications
Diploma in ICT