Director, Product Management – Incident Management

Technosylva

Director of Product Management for incident management software at Technosylva. Leading product strategy and execution for critical tools aiding fire agencies and emergency operations.

Posted 5/20/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Define and execute the product strategy and roadmap for fiResponse, Tactical Analyst, and related incident management capabilities.
Lead the integration of Technosylva's weather and fire behavior analytics into incident management workflows, making complex data actionable for field commanders and dispatch centers.
Manage and mentor a team of 1-2 Product Managers, fostering their growth while maintaining high standards for product execution.
Partner with engineering, science, and weather teams to translate cutting-edge fire modeling and weather forecasting into intuitive, real-time tools for responders.
Work directly with fire agencies and incident management teams to understand operational needs and validate product direction.
Collaborate closely with our Solutions Consultant to ensure product development is grounded in real customer workflows and success metrics.
Drive adoption and engagement metrics, ensuring our products become essential tools for incident management operations.
Ensure compliance with relevant standards and interoperability requirements (CAD integration protocols, NIMS/ICS frameworks).

Requirements

What you’ll need

10+ years of product management experience with at least 5 years in leadership roles managing product teams.
Direct experience working in or with incident management operations—fire agencies, emergency management, incident command, or emergency dispatch environments.
Strong understanding of Computer Aided Dispatch (CAD) systems and how they integrate with tactical and situational awareness tools.
Proven track record building products for mission-critical, time-sensitive operational environments where user experience and reliability are paramount.
Deep experience translating complex data (weather, geospatial, predictive models) into intuitive interfaces for non-technical users under pressure.
Strong technical acumen with ability to evaluate architectural decisions, data pipelines, and real-time system requirements.
Experience managing products through significant growth phases with ability to balance new feature development against platform stability.
Outstanding communication skills with ability to articulate complex technical concepts to executive audiences and front-line responders alike.
Experience with wildfire, weather, or natural hazard modeling and how these are used in tactical decision-making.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementincident managementComputer Aided Dispatch (CAD) systemsdata pipelinesreal-time system requirementsuser experience designgeospatial modelingpredictive modelingfire modelingweather forecasting

Soft Skills

leadershipmentoringcommunicationcollaborationstrategic thinkingproblem-solvingadaptabilitycustomer-focusedanalytical thinkingteam management