Program Operations Coordinator

TechnologyAdvice

Program Operations Coordinator managing client lead-generation programs for TechnologyAdvice, a B2B technology media company. Coordinating RFP quoting, reporting, billing, onboarding, and process improvements for partners and sales teams.

Posted 8/18/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱40,000 - ₱80,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program coordination and campaign management, with a strong focus on lead generation, performance tracking, and cross-functional collaboration. Proficient in process documentation and workflow improvement to enhance operational efficiency.

Highest-signal resume keywords

Program CoordinationLead GenerationCampaign ManagementAnalytical SkillsCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ManagementCampaign TrackingProcess DocumentationWorkflow ImprovementData ReportingQuote PreparationBilling ReconciliationTargeting RequirementsQuality ControlDigital Marketing

Soft Skills

Organizational SkillsCommunication SkillsAttention to DetailProblem-Solving SkillsJudgment

Tools & Technologies

CRM SystemsReporting ToolsRFP Workflows

Industry Keywords

Lead Generation ProgramsClient SuccessSales SupportMedia OperationsOperational Feasibility

About the role

Key responsibilities & impact

Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution
Monitor program pacing and performance to ensure goals, timelines, and deliverables are met
Track operating costs and margins and provide periodic leadership updates
Review lead delivery, asset readiness, targeting requirements, and program details for quality control
Coordinate special campaign requirements, including advanced targeting and custom delivery needs
Maintain documentation for program requirements, handoffs, workflows, and recurring processes
Review RFP requests and prepare quote inputs based on requirements, targeting, inventory, and operational feasibility
Partner with Sales, Client Success, Operations, Finance, and external teams to clarify requirements and identify delivery risks
Prepare daily and weekly program metric reports and highlight trends, risks, and improvement areas
Aggregate, reconcile, and report monthly billing data and support accurate invoicing
Serve as a primary contact for internal teams and external partners on assigned programs
Provide updates, recommendations, and risk alerts; document decisions, ownership, and follow-ups
Support onboarding of new external relationships, kickoff communications, documentation, and access setup
Evaluate workflows, tools, and documentation to identify gaps and recommend scalable process improvements
Reduce manual effort, improve visibility, and share workflow best practices across the Operations team

Requirements

What you’ll need

Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience
3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role
Strong organizational skills for managing multiple programs, deadlines, requirements, and stakeholder needs
Excellent written and verbal communication skills
High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations
Strong analytical and problem-solving skills
Experience documenting processes, improving workflows, creating templates, or reducing manual work
Ability to work cross-functionally with Sales, Client Success, Finance, Operations, and external partners
Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers
Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred
Must have a working laptop/PC, internet, and backup connection
Must be currently authorized to work in the Philippines and maintain authorization throughout employment
Employer work visa sponsorship and support are not provided
Pre-employment screening required

Benefits

Comp & perks

Career growth through mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives
Flex Fridays, allowing adjustment of the 40-hour week for a full or half day off on Fridays
Remote-first culture and work from home
14 days of annual paid time off
Regular Philippine government-declared holidays
5 additional paid time-off days after 1 year
Philippine statutory benefits: SSS, PhilHealth, and HDMF
Corporate HMO Plan for all full-time PH employees after two months of tenure
Monthly rice subsidy under government guidelines
Headspace app wellness benefit
Bonus for presenting in the monthly speaker series