Technology Lab

Project Manager

• Assist in scoping, planning, scheduling, and coordinating IT projects including hardware installations, network upgrades, low voltage cabling, and more
• Must be able to research and find new low-voltage, AV, security camera, and access control vendors in various markets
• Serve as the main point of contact between clients, vendors, and the internal team to ensure clear communication and smooth project execution
• Research client environments, conduct site surveys, and summarize information to accurately estimate tasks, labor hours, and materials for projects
• Oversee and coordinate projects involving the installation and maintenance of structured cabling systems and low voltage systems, including AV, security, and access control systems
• Ensure that project timelines are adhered to, monitoring progress and adjusting as needed
• Maintain comprehensive project documentation, including work orders, timelines, and client communications

Technical Project Coordinator

Systems Engineer

• Lead the design and execution of on-prem to cloud migrations, including service mapping, migration strategy, execution, and server decommissioning.
• Evaluate existing servers and identify discrete services or workloads that can be decoupled and migrated to modern platforms (cloud or hybrid).
• Provide advanced support for Microsoft technologies, including Windows Server, Active Directory, MS Entra, Exchange Online, Group Policy, SharePoint Online, File Services, and related infrastructure.
• Configure and maintain SAN storage solutions, support storage migrations and best practices for data integrity and retention.
• Troubleshoot and resolve complex system issues across virtual and physical infrastructure, including networking protocols (VPN, DNS, DHCP, TCP/IP).
• Provide guidance and implementation support for Microsoft 365, Google Workspace, and other cloud identity solutions.
• Collaborate with internal teams and clients to plan, design, and execute infrastructure projects, including hardware refreshes and cloud enablement initiatives.
• Assist in image deployments, hardware replacement, virus/malware removal, and endpoint hardening.
• Act as the primary technical lead during client calls, working alongside Customer Relations Managers (CRMs) and project teams to provide expert guidance, communicate technical solutions, and ensure successful implementation of infrastructure rollouts and migrations.
• Participate in on-call rotations and respond to critical incidents and system outages as needed.

Technical Project Coordinator

Tier III Systems Engineer