Customer Service Manager

TechnipFMC

Customer Service Manager managing customer relationships and project execution for TechnipFMC, a global energy-industry company. Planning budgets, schedules, contracts, risks, and commercial performance for complex projects.

Posted 8/16/2026full-timeNusajaya • 🇲🇾 MalaysiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, including budget management, negotiation, and customer service, while effectively communicating project status and strategies to stakeholders. Proven ability to build relationships and develop integrated solutions to meet customer needs.

Highest-signal resume keywords

Project ManagementBudget ManagementNegotiation SkillsCustomer ServiceBusiness Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningRisk ManagementContract ManagementFinancial ReviewProject Execution

Soft Skills

Customer Relationship ManagementCommunication SkillsSense of Urgency

Certifications & Qualifications

Bachelor's Degree or Equivalent

Industry Keywords

Commercial Performance PlanVariation OrdersProject Controls

About the role

Key responsibilities & impact

Serve as a single point of contact for customers after the sale and for various functional areas
Build and maintain relationships with customers and suppliers associated with the project
Lead planning of project strategies, including contracting, risk management, project controls, and project execution
Coordinate with the Senior Manager to establish a realistic project schedule and monitor compliance with project objectives and management processes
Ensure project status and progress are effectively communicated to the Project Team and customer
Develop and communicate project budgets, staffing plans, and organization; conduct periodic financial reviews
Manage and negotiate Variation Orders and other contract changes within scope
Develop and implement the Commercial Performance Plan
Produce integrated solutions to strategic issues and present recommendations to customers

Requirements

What you’ll need

Bachelor's degree or equivalent
8 to 10 years of experience
Customer service focus with commitment and sense of urgency to ensure customer success
Business communication
Customer service
Project management
Negotiation skills
Budget management

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TechnipFMC Website LinkedIn All Job Openings 10,000+ employees ⚡ Energy Energy
Engineering
Technology TechnipFMC is a leading global provider of technology and services for the energy industry. They specialize in subsea, onshore, and offshore projects, offering advanced engineering solutions and innovative technologies. With a strong focus on R&D, TechnipFMC caters to various segments within the energy sector, ensuring sustainable practices and efficient resource management. Customer Service Manager Job not on LinkedIn 🔥 16 minutes ago 🏢 Nusajaya – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead 💝 Customer Support Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as a single point of contact for customers after the sale and for various functional areas
Build and maintain relationships with customers and suppliers associated with the project
Lead planning of project strategies, including contracting, risk management, project controls, and project execution
Coordinate with the Senior Manager to establish a realistic project schedule and monitor compliance with project objectives and management processes
Ensure project status and progress are effectively communicated to the Project Team and customer
Develop and communicate project budgets, staffing plans, and organization; conduct periodic financial reviews
Manage and negotiate Variation Orders and other contract changes within scope
Develop and implement the Commercial Performance Plan
Produce integrated solutions to strategic issues and present recommendations to customers 🎯 Requirements
Bachelor's degree or equivalent
8 to 10 years of experience
Customer service focus with commitment and sense of urgency to ensure customer success
Business communication
Customer service
Project management
Negotiation skills
Budget management Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs