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IDS Change Manager
TechnipFMCChange Manager overseeing IT change management processes at TechnipFMC. Ensuring smooth implementation of IT infrastructure changes with minimal service disruption.
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Manages the entire change lifecycle, from initiation to post-implementation review.
- Assesses the impact, feasibility, and risk of proposed changes using provided data.
- Prioritizes change requests to ensure alignment with business needs.
- Reviews change requests and determines if they need to proceed to the Change Advisory Board (CAB) for further evaluation.
- Makes final decisions on whether to approve or reject changes based on business impact and risk.
- Evaluates the success of changes and identifies areas for improvement.
- Includes representatives from different departments (IT, business, operations) in CAB meetings.
- Assembles and chairs the CAB and Emergency CABs (eCABs), planning the agenda and ensuring meetings adhere to it.
Requirements
What you’ll need- Experience with IT service management (ITSM) tools such as ServiceNow, BMC Remedy, or similar
- ITIL certification or equivalent experience
- Strong understanding of ITIL framework and best practices
- Strong stakeholder management skills; facilitates CAB/eCAB discussions and drives timely decisions
- Solid understanding of IT operations and service lifecycle (incident/problem/release/deployment) and how change interacts with each
- Risk and control awareness; understands audit evidence expectations, segregation of duties, and approval controls
- Reporting and metrics capability; tracks change KPIs (success rate, emergency changes, lead time, incidents caused by change) and provides insights
- Relevant experience in IT Change Management or IT Service Management (ITSM) operations
Benefits
Comp & perks- Equal opportunities
- Inclusion
- Authenticity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT service managementchange managementrisk assessmentimpact analysisreportingmetrics trackingstakeholder managementITIL frameworkservice lifecycleaudit evidence
Soft Skills
decision makingfacilitationcommunicationorganizational skillscollaboration
Certifications
ITIL certification