Field Service Engineer
TechnipFMC
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Supports global ongoing Surface Completions/Frac field operations and customer escalations remotely from a central control room location in Houston, TX.
- Stands ready to rapidly respond to troubleshoot system issues and bring resolution to customers and "boots on the ground" colleagues.
- Monitors system health on current jobs and collects/analyzes data to make improvements and to provide basis for operational decisions.
- Functions as a central support liaison that ties operations, engineering, sales, and inventory/asset management together.
- Provides technical support of TechnipFMC CyberFrac for user management, account creation, permission settings, and job management.
- Monitors and acts on TechnipFMC CyberFrac active alarms for jobs in progress.
- Maintains KPI dashboards using TechnipFMC CyberFrac.
- Hosts internal and external customers in the Remote Operations Center for meetings and monitoring critical operations.
- Reports/relays field nonconformances to the quality and engineering team and assists in their resolution.
- Supports field non-conformance investigations by analyzing operational logs to determine root causes.
- Remotely supports new product development for software and hardware via internal testing and introduction to the field.
- Applies remote visibility to ensure iComplete assets are being utilized properly and efficiently.
- Works with operations and sales to maintain an accurate CyberFrac project schedule.
- Occasionally uses CAD/CAM and database systems to make layouts, analyze designs, evaluate equipment systems and generate new equipment designs.
- Prepares documentation, information and communications such as ECN (Engineering Change Notices), field installation/commissioning procedures (ICP) and operations and maintenance manuals for iComplete automation portfolio.
- Conducts training for internal service, sales, and engineering personnel as well as for external customers on digital/automation offering.
- Responsible for maintaining and supporting embedded software and system development for application in control systems.
- Manages software/logic updates, digital functionality, and standardization for fleet of iComplete control panels.
- Manages application database.
- Pre-configures frac job parameters per customer and pad requirements.
- Prioritizes and executes digital engineering support requests from field operations and engineering.
- Creates and interprets electrical diagrams (P&ID) and hardware layouts.
- Provides product support during tenders as it relates to key performance indicators (KPI).
- Provides input to continuous improvement to product portfolio.
- Liaison with internal and external contacts for technical meetings and negotiations.
- Supports customer technical meetings and provides coaching and direction to internal & external customers.
- Makes trips to field operations locations for continuous improvement as well as for root cause analysis support.
Requirements
- Bachelors degree in Electrical/Computer Engineering, Mechanical Engineering, Petroleum Engineering, Engineering Technology, Computer Science, Software Engineering, Mechatronics.
- 2-3 years of related industry experience.
- Experience with automation, control, network systems preferred.
- Working knowledge of specific process technologies, procedures, products and applications.
- Basic knowledge/skills in data analysis
- Knowledgeable and field experience of wellhead, frac or pressure pumping product lines.
- Must be familiar with/willing and able to learn CAD and Database systems related to Engineering functions.
- Working knowledge of Oil and Gas completions market/products preferred.
- Experience with embedded software and system development for application in control systems.
- Working knowledge concerning the available types of, and the application of control system instrumentation.
- Experience in relevant codes, design- and testing standards for products to be included in a control system.
- Ability to solve complex product and system issues.
- Capable of supporting multiple systems in parallel.
- Effective personal communication.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisautomationcontrol systemsembedded software developmentCADdatabase systemselectrical diagrams (P&ID)job managementKPI dashboardsdigital engineering
Soft skills
effective personal communicationtroubleshootingcoachingliaisonproblem-solvingtrainingcustomer supportcollaborationnegotiationprioritization