Senior Program Manager, Digital and AI
GE HealthCare
PMP
Deputy Program Manager
TechFlow, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Serve as the main point of contact for daily customer communications.
- Collaborate with internal and external stakeholders to ensure successful execution of programs, meeting all technical, cost, and schedule requirements.
- Identify and proactively resolve program-related issues in a fast-paced, dynamic environment.
- Identify and address program risks and impacts through a systematic, proactive, approach to risk management that identifies and documents risks and manages mitigations plans to resolve potential problems across all levels of the program.
- Lead small customer/continuous improvement projects
- Understand and use calculated SLA’s apply them to drive accountability across the team and ensure compliance with contract requirements.
- Monitor and analyze program performance metrics (SLAs) and perform analysis to support forward-looking decision-making based on data analytics
- Management of program governance processes and deliverables to support customer and internal program requirements, status reviews, and reporting.
- Collaborating with senior business and technical leaders, as well as peers in the Platform Services Business Unit Program Management Organization (PMO), to help develop a strategic vision and success plan for the PMO organization
- Work closely with the Program Manager, Operations Director and their teams to meet or exceed departmental goals and KPIs
- Work with leadership to identify areas for improvement and develop an action plan.
- **Travel Required: 10% - approx. quarterly trips to Northern VA area for customer meetings.**
Requirements
- Bachelor’s Degree (Engineering, Logistics Management, Business Management preferred)
- 4-6 years experience in Project Management
- 3-5 years experience with logistics management
- MS Office product experience
- Excellent Customer Service skills
- Ability to obtain and maintain Public Trust Security Clearance Level 4 (US Citizenship Required)
- Travel Required: 10% - approx. quarterly trips to Northern VA area for customer meetings.
- **Preferred Qualifications**
- PMP Preferred
- Understanding of CMMS ticketing systems and field maintenance
Benefits
- Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
- 401k plan with Roth option.
- Eligibility for an employer match.
- Immediate vesting
- Paid time off
- Holidays – 11 paid holidays per year
- Comprehensive medical, dental, and vision plans
- Company-paid Life & AD&D insurance plan
- Employee Assistance Program
- Wellness Resources
- Company-paid training and development program
- Voluntary benefits include:
- Life & AD&D Insurance for employee, spouse, and children
- Short-term and long-term disability (per plan guidelines)
- Legal Shield and Identity Theft protection plans
- Pet Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Project ManagementLogistics ManagementData AnalyticsRisk ManagementPerformance Metrics AnalysisContinuous ImprovementSLA ManagementGovernance Processes
Soft skills
Customer ServiceCollaborationProblem SolvingCommunicationLeadershipStrategic PlanningAccountability
Certifications
PMPPublic Trust Security Clearance Level 4
