Techdinamics Integrations Inc.

QA Engineer

• Ensure the delivery of high-quality, reliable, and scalable software solutions.
• Work closely with developers, product managers, and other stakeholders.
• Design, execute, and refine testing strategies.
• Detect and resolve issues before they impact customers.

Quality Assurance Engineer

Technical Writer

• Write, publish, and maintain high-quality online help articles for our Knowledge Base, including how-to guides, feature explanations, and release notes.
• Develop contextual help within our applications, such as tooltips and in-app guides, to provide immediate assistance to users.
• Collaborate within an Agile framework to document new features and updates for our core products and their associated plugins.
• Partner with the Technical Support team to ensure the Knowledge Base effectively enables them to resolve customer issues and incorporate their feedback to continuously improve content.
• Create and manage supporting materials like screenshots, diagrams, and simple infographics to enhance understanding.
• Ensure a consistent tone, style, and level of quality across all documentation, adhering to our internal style guide.

Operations

• Manage and optimize AWS cloud infrastructure.
• Implement and maintain infrastructure as code (IaC) using CloudFormation.
• Utilize AWS ControlTower for governance, compliance, and account management.
• Collaborate with development teams to ensure operational best practices are followed.
• Automate system operations tasks using scripting and AWS tools.
• Monitor system performance and respond to security concerns.
• Provide on-call support for critical operational issues.

Quality Assurance Engineer

Technical Writer

Senior SysOps Engineer