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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in configuring and customizing CMS platforms for legal operations, combined with strong database administration skills in a SAAS environment. Proficient in legal workflows, case lifecycle management, and delivering client-focused solutions through effective communication and problem-solving.
Highest-signal resume keywords
CMS Platform ConfigurationDatabase AdministrationLegal Workflow UnderstandingClient-Facing ConsultingTask Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database AdministrationCMS Platform CustomizationData StructuringField MappingDocument GenerationWorkflow DesignProcess MappingAutomation RulesCompliance Best PracticesTraining Workshop Facilitation
Soft Skills
Exceptional CommunicationCritical ThinkingProblem SolvingClient Relationship ManagementAdaptability
Tools & Technologies
FilevineLead DocketLawmaticsCase StatusSAAS Tools
Industry Keywords
Legal IndustryCase ManagementLitigationPersonal InjuryOperational Needs Assessment
About the role
Key responsibilities & impact- Collaborate with law firms to assess operational needs and translate them into practical technology solutions
- Configure and customize CMS platforms (e.g., Filevine, Lead Docket, Lawmatics, Case Status, and others)
- Manage database functions including field mapping, data structuring, automation rules, and document templates
- Conduct client-facing discovery sessions, process mapping, and training workshops
- Offer guidance on best practices for intake, case workflow, reporting, and compliance
- Maintain documentation and assist with support and change management post-implementation
Requirements
What you’ll need- 5+ years of experience in the legal industry as a case manager or paralegal capacity
- 1+ year of experience in database administration within a SAAS environment, preferably with legal CMS platforms
- 1+ year in a consulting or client-facing role preferred
- Strong understanding of legal workflows, case lifecycle stages, and litigation or personal injury practice areas
- Comfortable working with tech tools including task automation, document generation, and workflow design
- Exceptional communication skills with the ability to translate technical concepts into practical advice for non-technical users
- Demonstrated ability to think critically, solve problems independently, and make thoughtful recommendations tailored to client needs
Benefits
Comp & perks- high level of autonomy
- challenging projects
- opportunity to directly shape how clients use legal tech
