Customer Relationship Manager

Tech Soft 3D

Customer Relationship Manager leading sales for Industrial Applications focused on building client relationships and delivering solutions. Engage with clients, drive growth, and travel to enhance partnerships.

Posted 6/5/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Build & Grow Your Pipeline
Prospect new opportunities through phone, email, virtual, and in-person meetings
Qualify inbound leads and convert them into strong business opportunities
Profile customers and conduct market research to identify growth potential
Drive Strategic Sales
Confidently address technical objections and articulate product architecture advantages
Identify decision-makers and cultivate lasting relationships
Analyze usage patterns to uncover upsell opportunities, including enterprise solutions
Meet and exceed ambitious sales goals
Deliver Value Beyond Licensing
Move beyond traditional sales approaches to offer comprehensive, customer-focused solutions
Innovate and test new outreach and engagement strategies
Collaborate cross-functionally with Sales, Marketing, and Finance
Own Your Territory Performance
Manage and optimize your CRM sales funnel for accuracy and conversion
Provide weekly updates, forecasts, and quarterly projections
Monitor market trends, competition, and pricing insights
Represent Tech Soft 3D at tradeshows, conferences, webinars, and user events
Travel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships.

Requirements

What you’ll need

5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience)
Proven ability to negotiate effectively and address both technical and business requirements
Strong track record of prospecting and closing
Confident engaging stakeholders at all levels, including Director and executive leadership
Deep product knowledge with compelling presentation skills
Excellent written and verbal communication skills
Highly self-motivated, organized, and able to manage multiple priorities independently
Flexible, proactive, adaptable, and results-driven

Benefits

Comp & perks

robust medical, dental and vision plans for employees and spouse/domestic partners and dependents
life insurance coverage
retirement savings
exceptional paid time off
holidays
12 weeks’ paid parental leave
paid sabbaticals every few years
fun culture
a relaxed and inclusive environment
awesome leadership
continuous learning
flexibility in your daily schedule
charitable donation matching program
home office reimbursement program (and monthly internet)
an amazing employee recognition program (winners get an all-expense trip to somewhere in the World!)
an authentic workplace where you can truly be yourself

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencenegotiationprospectingclosingmarket researchCRM managementpresentation skillscustomer-focused solutionstechnical objections handlingupselling

Soft Skills

communicationself-motivatedorganizedadaptableproactiveresults-drivenrelationship buildingcollaborationindependent managementflexibility