Epic Beaker Consultant – AP/CP Specialist

Tech Firefly

Epic Beaker Consultant managing AP/CP tickets, resolving issues, and optimizing processes. Seeking experienced consultant for system maintenance and project preparation with 100% remote work.

Posted 5/20/2026contractRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80 - $90 per hourWebsite

About the role

Key responsibilities & impact

- Own the end-to-end lifecycle of Epic Beaker AP/CP tickets, including troubleshooting, root-cause analysis, and timely resolution.
- Address end-user questions, resolve build-related issues, and provide high-tier operational support.
- Meet or exceed established weekly ticket resolution goals to maintain system health and user satisfaction.
- Maintain and optimize current Epic Beaker build structures.
- Capitalize on opportunities to assist with Test Builds, validation, and implementation.
- Manage and refine Beaker Workqueues, Outreach modules, and device/instrumentation interfaces.
- Analyze current ticket trends to identify systemic issues and drive continuous process improvements.
- Author, update, and maintain comprehensive technical and end-user documentation to streamline future support.
- Assist in prepping the Beaker environment to support upcoming organizational projects and upgrades.

Requirements

What you’ll need

- Epic Beaker Certification (AP and/or CP) with deep build and maintenance experience.
- Several years of hands-on experience supporting Epic Beaker in a live hospital or laboratory environment.
- Proven track record with Beaker Workqueues, Outreach, and Instrument integration/interfaces.
- Strong analytical skills with a focus on workflow optimization and process improvement.
- Ability to work independently and productively in a fully remote environment.
Preferred:
- Experience creating and executing comprehensive test scripts for Beaker builds.
- Excellent communication skills for documenting technical processes and interfacing with laboratory stakeholders.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Tech Firefly Website LinkedIn All Job Openings 1001 - 5000 employees 🏢 Enterprise 💳 Fintech 🛍️ eCommerce Enterprise
Fintech
eCommerce Tech Firefly is a technology company dedicated to empowering businesses with innovative and scalable solutions. Their expertise spans across various domains, including trust and safety, content moderation, localization, software development, testing and quality assurance, and automation solutions. Tech Firefly is heavily invested in AI technologies and aims to fuse human ingenuity with AI to create limitless possibilities. They cater to several industries including Fintech and Banking, eCommerce and Retail, Healthcare, and Gaming. The company is committed to building future-proof solutions to drive exceptional results and transform industries globally. Epic Beaker Consultant – AP/CP Specialist 🔥 2 minutes ago 🇺🇸 United States – Remote 💵 $80 - $90 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💼 Consultant 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own the end-to-end lifecycle of Epic Beaker AP/CP tickets, including troubleshooting, root-cause analysis, and timely resolution.
- Address end-user questions, resolve build-related issues, and provide high-tier operational support.
- Meet or exceed established weekly ticket resolution goals to maintain system health and user satisfaction.
- Maintain and optimize current Epic Beaker build structures.
- Capitalize on opportunities to assist with Test Builds, validation, and implementation.
- Manage and refine Beaker Workqueues, Outreach modules, and device/instrumentation interfaces.
- Analyze current ticket trends to identify systemic issues and drive continuous process improvements.
- Author, update, and maintain comprehensive technical and end-user documentation to streamline future support.
- Assist in prepping the Beaker environment to support upcoming organizational projects and upgrades. 🎯 Requirements
- Epic Beaker Certification (AP and/or CP) with deep build and maintenance experience.
- Several years of hands-on experience supporting Epic Beaker in a live hospital or laboratory environment.
- Proven track record with Beaker Workqueues, Outreach, and Instrument integration/interfaces.
- Strong analytical skills with a focus on workflow optimization and process improvement.
- Ability to work independently and productively in a fully remote environment.
Preferred:
- Experience creating and executing comprehensive test scripts for Beaker builds.
- Excellent communication skills for documenting technical processes and interfacing with laboratory stakeholders. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Website Builder Consultant 🔥 18 hours ago Community Economic Defense Project 51 - 200 🤲 Charity 🌍 Social Impact 🤝 Non-profit Website LinkedIn All Job Openings Web Designer leading the redesign of CEDP's website to enhance accessibility and usability for diverse audiences. Implementing CMS setup and training CEDP staff on website management. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💼 Consultant Executive Coach – Leadership Advisory Consultant 🕒 Yesterday The Lighthouse 1 - 10 🤝 B2B Website LinkedIn All Job Openings Executive Coach & Leadership Consultant aiding individuals in professional alignment and growth. Utilizes proven frameworks for personal development and offers a flexible, remote work opportunity. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 💼 Consultant Travel Consultant 🕒 Yesterday NEVER ENDING TRAVELS 1 - 10 👥 B2C 🛍️ eCommerce Website LinkedIn All Job Openings Remote Travel Consultant helping clients plan and book travel arrangements from home. No prior travel experience required, flexible schedule with full training provided. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💼 Consultant Travel Consultant 🕒 Yesterday NEVER ENDING TRAVELS 1 - 10 👥 B2C 🛍️ eCommerce Website LinkedIn All Job Openings Remote Travel Consultant coordinating travel experiences for clients and assisting with vacation planning from home. No prior experience required, full training and support is provided. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💼 Consultant Travel Consultant 🕒 Yesterday NEVER ENDING TRAVELS 1 - 10 👥 B2C 🛍️ eCommerce Website LinkedIn All Job Openings Remote Travel Consultant helping clients with vacation planning and travel arrangements from home. Full training provided with flexible schedules. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💼 Consultant View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingroot-cause analysisticket resolutionbuild optimizationTest Buildsvalidationprocess improvementstechnical documentationtest scriptsworkflow optimization

Soft Skills

analytical skillsindependent workcommunication skills

Certifications

Epic Beaker Certification APEpic Beaker Certification CP