Enterprise Solution Engineer
TeamViewer
full-time
Posted on:
Location Type: Office
Location: Adelaide • 🇦🇺 Australia
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudITSM
About the role
- Become a subject matter expert on our remote connectivity, remote management, and DEX product portfolio.
- Conduct engaging and informative product demonstrations, webinars, and presentations to potential clients, both in person and virtually.
- Tailor demonstrations to address specific customer requirements and pain points.
- Clearly articulate the technical value proposition and business benefits of our solutions.
- Collaborate with the sales team to understand customer needs and technical requirements.
- Conduct thorough discovery sessions to identify customer challenges and objectives.
- Design and propose tailored solutions that address customer needs and leverage our product capabilities.
- Develop detailed Solution proposals and statements of work (SOWs).
- Answer technical sections of RFI/RFP/RFQ documents.
- Design, implement, and manage POCs and pilot programs to demonstrate the effectiveness of our solutions in customer environments.
- Provide technical guidance and support during POCs and pilots.
- Analyze POC results and provide recommendations to customers.
Requirements
- Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role.
- Minimum of 10 years of work experience with at least 8 years of experience in technical selling such as Solutions Consultant, Pre-sales Engineer role or Technical Product Manager role or Technical Support/IT administration role.
- Experience in selling SaaS Applications RMM, Asset Management Observability, Remote Connectivity, ITSM & DEX platforms.
- Hands-on experience in utilising APIs for Enterprise solution integrations.
- Experience in DEX platforms or End point Management will be an added advantage.
- Expert knowledge in at least few of the following: SAML, Scripting, Networking, Operating systems, Active Directory, virtualization, Security Protocols, Cloud computing
- Well versed with Sales Cycle, Pre Sales processes, Project and process management.
- Previous experience integrating with large enterprise IT systems.
- Aspiration to constantly enhance and learn about new technologies and concepts - you’ll be naturally inquisitive and have a passion for technology.
- Motivated to work independently in a fast-paced environment.
- Excellent communication, Documentation and presentation skills
- Openness to travelling at least 30% of the time.
Benefits
- Office Location is Seoul, Korea.
- Quarterly team events and company-wide celebrations
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- Opportunity to attend events including the F1.
- Help us celebrate diversity; our APAC team come from 22 different nationalities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS ApplicationsRMMAsset ManagementObservabilityRemote ConnectivityITSMDEX platformsAPIsSAMLScripting
Soft skills
communicationdocumentationpresentationcollaborationproblem-solvinginquisitivemotivationindependenceadaptabilitycustomer engagement