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Global Deal Desk Manager – Hybrid
TeamViewerGlobal Deal Desk Manager responsible for driving enterprise deals and supporting cross-functional teams. Collaborating with Sales, Finance, Legal, and Product for compliance and strategy alignment.
About the role
Key responsibilities & impact- Own and drive Deal Desk engagement for Enterprise opportunities across the Americas, acting as the primary point of contact for complex quoting, commercial structuring, and approvals
- Partner with Sales leadership to develop deal strategies that balance growth, competitiveness, risk, and profitability (e.g., pricing, discounting, ramp/true-ups, renewals, multi-year terms)
- Lead deal governance for AMS Enterprise deals, ensuring correct approval routing, complete documentation, and compliance with commercial policy and revenue requirements
- Provide hands-on support on escalated transactions, facilitating alignment across Finance, Legal, Product, and Sales to drive timely decisions and predictable outcomes
- Lead and coordinate cross-functional enablement for Enterprise deal execution, including training on pricing/discounting policy, contracting guardrails, approval workflows and deal documentation standards
- Act as a change champion for new processes, tooling, and policy updates; drive adoption through clear communications, office hours and measurable enablement plans
- Partner with Sales Enablement, RevOps, and Systems teams to ensure content is accurate, current, and embedded in the seller workflow
Requirements
What you’ll need- 5+ years in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or a comparable commercial role within SaaS or technology
- Strong track record supporting and closing complex Enterprise deals in the Americas, including escalations and multi-stakeholder approval cycles
- Demonstrated experience shaping or operationalizing commercial policy (pricing/discounting, non-standard terms, approvals) and driving adoption through enablement
- Experience partnering cross-functionally with Finance, Legal, Product and Sales leadership to evaluate risk, structure terms and drive aligned decisions
- Prior experience mentoring, leading, or acting as a senior point of escalation within a Deal Desk or commercial team; people management experience is a plus
- Comfort supporting global deal coverage across time zones, including contributing to Enterprise deals in EMEA and APAC when required
Benefits
Comp & perks- Competitive compensation including stock-based options
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and business casual dress code
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Deal DeskCommercial OperationsRevenue OperationsSales OperationsEnterprise deal structuringPricing strategyDiscounting policyContracting guardrailsApproval workflowsDocumentation standards
Soft Skills
LeadershipCross-functional collaborationChange managementCommunicationMentoringProblem-solvingDecision-makingFacilitationAdaptabilityStakeholder management