TeamViewer

Project Manager

TeamViewer

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation, to be shared with clients and internal teams.
  • Manage Project Lifecycle: Oversee all aspects of the implementation process from kickoff to go-live, ensuring milestones are met on time and within scope and budget.
  • Stakeholder Communication: Serve as the main point of contact for clients, providing regular project updates, managing expectations, and building strong, trusted relationships.
  • Resource Coordination: Coordinate internal resources, technical teams, and third-party vendors to ensure efficient project execution.
  • Risk Management: Proactively identify, assess, and mitigate project risks and issues, escalating them to management as needed.
  • Drive Customer Success and Adoption: Act as a customer advocate, ensuring the implementation is aligned with their business goals to drive initial value.
  • Client Enablement: Organize and facilitate client training and onboarding sessions to ensure successful user adoption and a smooth transition to the customer success team.
  • Documentation and Reporting: Create and maintain thorough project documentation, including status reports, project plans, and change logs.

Requirements

  • Bachelor's degree in Business, Computer Science, a related field, or relevant industry experience.
  • 3-5 years of proven experience in project management, specifically within a SaaS or technology company.
  • Demonstrated experience managing the full lifecycle of software implementation projects.
  • A strong customer-centric mindset with a passion for delivering positive business outcomes for clients.
  • Excellent client-facing and internal communication skills (written and verbal).
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Proficiency with project management software such as Jira.
Benefits
  • Competitive compensation including stock-based options
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
  • Open door policy and casual dress code
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproject planningrisk managementsoftware implementationresource allocationstakeholder managementcustomer successclient trainingdocumentationreporting
Soft Skills
communicationorganizational skillscustomer-centric mindsetrelationship buildingproblem-solvingtime managementadaptabilityteam coordinationexpectation managementclient advocacy