Senior Social Media Manager – EMEA
TeamViewer
full-time
Posted on:
Location Type: Hybrid
Location: Göppingen • 🇩🇪 Germany
Visit company websiteJob Level
Senior
About the role
- Lead alignment and engagement between all business units involved in social media.
- Ensure smooth information flow and support content creation needs across the organization.
- Lead the development of proactive social media engagement and community-building programs across global channels.
- Run and oversee social listening efforts, staying up to date on competition, market dynamics, industry news, and brand sentiment.
- Report on analytics, post performance, profile performance, and social listening insights to drive data-informed decision-making.
- Monitor and analyze trends on LinkedIn and Facebook, identifying relevant content opportunities and emerging platform shifts.
- Collaborate on content development with a strong focus on LinkedIn messaging, storytelling, and thought leadership.
- Act as a backup for the Social Media Team Lead—help guide the team, support decision-making, and step in during vacations or absences.
Requirements
- 5+ years of experience in social media management with proven success overseeing channels, campaigns, and community-building initiatives.
- Fluent in English and German; additional languages are a plus.
- Background in Tech or SaaS industry preferred.
- Strong understanding of social media analytics, KPIs, and reporting tools.
- Experience with social listening platforms (e.g., Sprinklr, Brandwatch, Talkwalker).
- Excellent knowledge of social platform best practices, especially LinkedIn and Facebook.
- Ability to translate business priorities and market insights into effective social activation strategies.
- Strong copywriting, storytelling, and content ideation skills.
- Confident communicator with experience managing stakeholder relationships across teams and seniority levels.
- Highly organized and proactive, capable of working independently and driving initiatives end-to-end.
- Collaborative team player with strong attention to detail and the ability to thrive in a fast-paced environment.
Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media managementsocial media analyticsKPI reportingcopywritingstorytellingcontent ideationcommunity-buildingdata-informed decision-makingsocial activation strategiestrend analysis
Soft skills
confident communicatorstakeholder managementhighly organizedproactivecollaborative team playerattention to detailindependent workfast-paced environmentdecision-making supportengagement leadership