TeamViewer

Senior Enterprise Solutions Engineer

TeamViewer

full-time

Posted on:

Location Type: Hybrid

Location: Chiyoda Ward • 🇯🇵 Japan

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Job Level

Senior

Tech Stack

CloudITSMJamfVMware

About the role

  • Technical Expertise & Product Demonstrations Become a subject matter expert on our DEX, remote connectivity and remote management product portfolio.
  • Conduct engaging and informative product demonstrations, webinars, and presentations to potential clients, both in person and virtually.
  • Tailor demonstrations to address specific customer requirements and pain points.
  • Clearly articulate the technical value proposition and business benefits of our solutions.
  • Strategic Differentiation and Competitive Positioning of Product Capabilities.
  • Requirements Gathering & Solution Design: Collaborate with the sales team to understand customer needs and technical requirements.
  • Conduct thorough discovery sessions to identify customer challenges and objectives.
  • Design and propose tailored solutions that address customer needs and leverage our product capabilities.
  • Develop detailed Solution proposals and statements of work (SOWs).
  • Requirements Gathering, Solution Design & RFx Support Lead discovery sessions to understand customer needs, challenges, and objectives.
  • Design and propose tailored solutions, including detailed proposals and SOWs.
  • Contribute technical insights, competitive intelligence, and solution messaging to presales assets.
  • Craft compelling responses to technical sections of RFI/RFP/RFQ documents.
  • RFx Response: Answer technical sections of RFI/RFP/RFQ documents.
  • Ensure that the answers are accurate, complete and compelling.
  • Proof of Value / Concept (POV/C) & Pilot Management: Design, implement, and manage POVs and pilot programs to demonstrate the effectiveness of our solutions in customer environments.
  • Provide technical guidance and support during POV/Cs and pilots.
  • Analyze POV results and provide recommendations to customers.
  • Value Assessment Conduct Value Assessments and engage in Value Consulting to quantify ROI, TCO reduction, productivity improvements, and operational efficiencies.
  • Build executive-level business cases highlighting measurable impact on IT operations and employee experience.
  • Translate technical capabilities into financial and operational value narratives for CxO stakeholders.

Requirements

  • Minimum of 10 years of work experience with at least 8 years of experience in technical selling such as Solutions Consultant, Pre-sales Engineer role or Technical Product Manager role or Technical Support/IT administration role.
  • Experience in selling SaaS Applications, DEX, UEM / Endpoint Management Solutions, Asset Management, Observability, Remote Connectivity, ITSM platforms.
  • Experience in DEX platforms or End point Management will be an added advantage.
  • Fair knowledge in at least few of the following: SAML, Scripting, Networking, Operating systems, Active Directory, virtualization, Security Protocols, Cloud computing.
  • Well versed with Sales Cycle, Pre Sales processes, Project and process management.
  • Openness to travelling at least 40% of the time.
  • Added Advantage: Experience working with SIs, MSPs, GSIs, and channel partners.
  • Familiarity with ITIL, ITSM workflows, and digital workplace transformation programs.
  • Track record of supporting multimillion-dollar enterprise deals.
  • Certifications in related platforms (e.g., Microsoft Endpoint Manager, Jamf, VMware Workspace ONE, ITIL, data analytics).
Benefits
  • Office Location is Tokyo, Japan
  • Hybrid working arrangement
  • Quarterly team events and company-wide celebrations
  • Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
  • Opportunity to attend events including the F1
  • Help us celebrate diversity; our APAC team come from 22 different nationalities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical sellingsolutions consultingpre-sales engineeringtechnical product managementSaaS applicationsDEXUEMendpoint managementscriptingnetworking
Soft skills
communicationcollaborationpresentationproblem-solvinganalytical thinkingcustomer engagementvalue consultingstrategic differentiationproject managementbusiness case development
Certifications
Microsoft Endpoint ManagerJamfVMware Workspace ONEITILdata analytics