Account Manager

TeamSnap

Account Manager ensuring high retention and product adoption for TeamSnap's Sports Organization customers. Collaborating within the remote-first environment and leveraging modern tools for success.

Posted 5/22/2026full-timeRemote • Alabama, Alaska, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, New Mexico, New York, Rhode Island, South Dakota, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $73,000 per yearWebsite

About the role

Key responsibilities & impact

Establish strong relationships with TeamSnap’s Sports Organization customers
Ensure high retention and product adoption
Utilize tools such as Salesforce, Slack, Zoom, and ChurnZero
Participate in training and continuous coaching for success

Requirements

What you’ll need

Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment.
Proven track record of hitting sales quotas.
Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits.
Sports industry experience (preferred)

Benefits

Comp & perks

Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
100% premium coverage of medical/dental/vision for you and your family
401K to help you invest for the future
$1,500 annual learning and development stipend
Travel to fun locations for all-company meetings and team events
Generous home office allowance to set you up for success
TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
A monthly stipend reimbursement for health & wellness and so much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship managementcustomer successsales quota achievementcoachingtraining