Field Technician

TeamLogic IT

Field Support Engineer providing technical support to small and midsize businesses. Working with TeamLogic IT to maintain secure, reliable, and productive IT environments.

Posted 7/9/2026full-timeWoburn • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

DNSFirewallsMacOSTCP/IPVMware

About the role

Key responsibilities & impact

Provide onsite and remote technical support for business clients
Deploy, configure, and support Windows workstations and servers
Deploy, configure and support MacOS devices
Support of mobile devices and tablets
Support various line of business applications for customers
Support Microsoft 365 environments
Support Google Workspace environments
Configure and support Mobile Device Management platforms
Configure and troubleshoot networking equipment including firewalls, switches, wireless access points, and VPNs from various manufacturers
Assist with infrastructure projects, upgrades, and migrations
Monitor and maintain client systems using industry-leading management tools
Create and maintain technical documentation
Deliver outstanding customer service and technical expertise

Requirements

What you’ll need

3+ years of professional IT experience
Strong troubleshooting and problem-solving skills
Experience supporting Windows 10/11 and Windows Server environments
Experience with Microsoft 365 administration
Understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless networking
Experience with Hyper-V, VMware, or other virtualization technologies is a plus
Excellent communication and customer service skills
Ability to work independently and manage multiple priorities

Benefits

Comp & perks

Health insurance
Paid time off
401(k) matching
Professional development opportunities
Certification assistance
Flexible work from home options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows Server SupportMacOS SupportMobile Device ManagementNetworking Equipment ConfigurationHyper-VVMwareTechnical DocumentationInfrastructure ProjectsSystem MonitoringLine of Business Applications Support

Soft Skills

Customer Service SkillsCommunication SkillsProblem-Solving SkillsIndependent WorkTime Management