Technical Consultant

TeamDynamix

Technical Consultant managing IT Service Management projects for clients at TeamDynamix. Leading implementations and ensuring client satisfaction through effective project delivery.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT Service Management and Project Portfolio Management, with a strong focus on client satisfaction and effective project execution. Proficient in implementing SaaS-based solutions and utilizing scripting languages to enhance project outcomes.

Highest-signal resume keywords

IT Service ManagementProject ManagementSaaS ImplementationJavaScript ScriptingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningProject ExecutionProject MonitoringProject ClosureScripting LanguagesAutomation PlatformsAsset Management SoftwareBusiness Requirements DefinitionSolution ConfigurationQuality Assurance

Soft Skills

Interpersonal SkillsPresentation SkillsWritten CommunicationVerbal CommunicationFacilitation Skills

Tools & Technologies

TeamDynamixIPaaS

Industry Keywords

Client SatisfactionConsulting ServicesTrainingProject TimelinesClient Issues Resolution

Tech Stack

Tools & technologies

ITSMJavaScriptPython

About the role

Key responsibilities & impact

Manage the implementation of TeamDynamix' IT Service Management and Project Portfolio Management tools for an assigned book of clients.
Lead customers through all phases of project implementation, including planning, execution, monitoring, control, and effective project closure.
Deliver high-quality, high-value consulting services to enable clients to realize the value of the solution, and provide end-user and administrative training as part of consulting engagements.
Configure and test the solutions to ensure quality standards are met.
Address and resolve challenging client issues.
Manage project timelines and effectively handle multiple client assignments simultaneously.
Provide prompt and accurate project status updates to management.
Maintain complete client satisfaction throughout implementation projects.

Requirements

What you’ll need

Bachelor’s degree in a related business field.
3–5+ years of relevant IT Service Management experience.
Exposure or experience with scripting languages such as JavaScript, Python, and PowerShell and/or automation platforms (iPaaS).
Strong project management knowledge, and excellent presentation and interpersonal skills.
Experience implementing SaaS-based solutions.
Exposure or experience with Asset Management software and practices
Excellent written and verbal communication abilities, with strong facilitation skills to advise clients.
Ability to define business requirements, translate them into creative solutions, and build client relationships based on trust and respect.
Willingness to travel occasionally as needed (1-2 times annually).
Self-starter with a strong work ethic.

Benefits

Comp & perks

Competitive compensation that reflects employees’ skills and contributions.
Comprehensive health insurance plans.
Wellness programs that promote physical and mental well-being.
Traditional and Roth 401(k) savings options with company match.
Remote-first with flexible working hours.
Prioritized work-life balance, with 15 observed days off in addition to PTO.
Family-friendly policies including paid parental leave.
Paid life insurance, short-term, and long-term disability insurance.
Regular acknowledgement of achievements with recognition programs.
Counseling services and resources for personal and professional challenges.
Transparent communication about company goals, strategy, and performance.
Regular feedback sessions and performance reviews.
Anti-bias and anti-harassment training programs.
Trust and autonomy in decision-making within your role.
Work environment that encourages you to be your authentic self.
Flat management structure with approachable leaders who want to hear your feedback.