Integration and Automation Engineer

TeamDynamix

Integration & Automation Engineer designing and building automations and conversational experiences for TeamDynamix's platform. Join our remote team to solve high-value problems for IT organizations.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMJavaScript

About the role

Key responsibilities & impact

Design, build, and ship automation flows, integrations, and conversational AI experiences on TeamDynamix iPaaS and CAI.
Deliver solutions that tackle novel, high-value problems faced by thousands of IT organizations, expanding what customers can achieve on the platform.
Translate product specs and customer requirements into working, scalable automations.
Own thorough testing and QA before solutions you build hit production.
Write clear, easy-to-follow setup guides and configuration documentation that implementation teams and customers can understand.
Collaborate with Product to address questions, troubleshooting, and issue resolution.

Requirements

What you’ll need

Hands-on experience building on a low-code/no-code automation, integration (iPaaS), or Conversational AI (CAI) platform.
Working knowledge of ITSM concepts and workflows (incident, request, change).
2+ years in IT, IT service management, or a related technical role.
Clear documentation skills, able to write setup guides that implementation teams and customers can easily follow.
Hands-on experience building on TeamDynamix iPaaS, Conversational AI (CAI), Work Management, and/or IT Asset Management (ITAM).
Comfortable reading API documentation and reasoning about data structures and core programming concepts.
Scripting ability in PowerShell, JavaScript, or a similar language.
Experience with other iPaaS or automation platforms (Workato, Power Automate, Zapier, Boomi, MuleSoft, Flowgear).
ITIL Foundation, HDI, or a related certification.
Experience creating reusable solutions, blueprints, or shared configurations that others can deploy or build on.
Comfort collaborating directly with product, implementation, or support teams in an iterative, ship-and-improve environment.
Baseline understanding of AI capabilities, strengths, and limitations.
Bachelor's degree in Computer Science, Information Technology, or a related field.

Benefits

Comp & perks

Competitive compensation that reflects employees’ skills and contributions.
Comprehensive health insurance plans.
Wellness programs that promote physical and mental well-being.
Traditional and Roth 401(k) savings options with company match.
Remote-first with flexible working hours.
Prioritized work-life balance, with 15 observed days off in addition to PTO.
Family-friendly policies including paid parental leave.
Paid life insurance, short-term, and long-term disability insurance.
Regular acknowledgement of achievements with recognition programs.
Counseling services and resources for personal and professional challenges.
Transparent communication about company goals, strategy, and performance.
Regular feedback sessions and performance reviews.
Anti-bias and anti-harassment training programs.
Trust and autonomy in decision-making within your role.
Work environment that encourages you to be your authentic self.
Flat management structure with approachable leaders who want to hear your feedback.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

low-code/no-code automationintegration (iPaaS)Conversational AI (CAI)scripting in PowerShellscripting in JavaScriptAPI documentationIT service managementcreating reusable solutionsblueprintsshared configurations

Soft Skills

clear documentation skillscollaborationtroubleshootingissue resolutioniterative improvementcommunication

Certifications

ITIL FoundationHDIBachelor's degree in Computer ScienceBachelor's degree in Information Technology