Team8

Marketing

• Own and execute the US field marketing plan, with a focus on pipeline creation
• Plan and run events end-to-end, including dinners, roundtables, conferences, and targeted programs
• Partner closely with the GTM team on account targeting, territories, and priorities
• Manage vendors and logistics while maintaining a high-quality experience
• Drive pre-event outreach and post-event follow-ups to ensure programs convert into pipeline
• Track performance and adjust based on what’s actually driving results

Field Marketing Manager

Operations

• Serve as the highest technical escalation point within support, driving issues to full resolution.
• Own and resolve complex technical escalations across distributed SaaS environments, operating at a Tier 3/4 level of expertise.
• Help design and optimize our support platform, workflows, playbooks, and documentation standards.
• Track and analyze KPIs, SLAs, and customer health metrics to drive operational improvements.
• Identify trends from customer interactions and translate them into actionable insights.
• Partner closely with Product, R&D, Sales, and Customer Experience as the technical voice of the customer.
• Support onboarding and ongoing customer usage to ensure value realization.
• Collaborate across global time zones, with primary coverage during Pacific Time business hours, Monday through Friday.

Customer Operations Engineer

Support Engineer

Technical Support Engineer

Account Executive

• Own a defined enterprise territory and build a pipeline of high-value opportunities
• Drive net-new enterprise logo acquisition as well as expansion within existing strategic accounts
• Lead complex sales cycles involving CISOs, CIOs, security leaders, and executive stakeholders
• Run a consultative, value-based sales process from prospecting through close
• Deliver compelling business cases that clearly articulate risk reduction and operational impact
• Partner closely with Solutions Engineers to deliver outcome-driven demos and technical validations
• Collaborate with channel partners, VARs, and ecosystem players to accelerate deal velocity
• Accurately forecast revenue and maintain disciplined pipeline management in CRM
• Provide feedback to leadership and product teams to continuously refine our go-to-market strategy
• Represent Astelia at industry events and help elevate our brand within the cybersecurity community

Enterprise Account Executive

Sales Development Rep

• Conduct outbound prospecting to generate new leads and qualify existing leads
• Develop and maintain a strong understanding of our products and services and the needs of our target market
• Use various sales tools and technologies to track and manage leads, opportunities, and sales pipeline
• Collaborate closely with Account Executives and other members of the demand generation team to identify and pursue new business opportunities
• Schedule and conduct phone and video discovery calls with prospects
• Follow up on marketing-generated leads and inbound inquiries to move them further down the sales funnel
• Maintain accurate and up-to-date records of all prospecting activities and customer interactions in CRM
• Meet or exceed monthly, quarterly, and annual sales targets and performance metrics

Sales Development Representative

Sales

• Strategic Partnerships: Leverage your extended network to engage key decision-makers (CTOs, Heads of Infrastructure, Enterprise Architects) at Tier 1 and Tier 2 banks.
• Drive POCs: Lead the end-to-end process for Pilot programs, from initial discovery to successful execution and conversion.
• Navigate Procurement: Guide our platform through the complex security, compliance, and legal reviews unique to the financial services industry.
• Market Intelligence: Work closely with Cobalt’s founders to refine our value proposition based on direct feedback from the field.
• GTM: Develop the initial sales infrastructure, collateral and outreach strategies that will serve as the blueprint for our future sales team.
• Build the Foundation: As we scale, you will lay the groundwork for the future sales organization, including hiring and territory management.

Field Marketing Manager

Customer Operations Engineer

Technical Support Engineer

Enterprise Account Executive

Sales Development Representative

Head of Sales – Fintech Stealth Startup