Team Velocity

Onboarding Account Coordinator

Team Velocity

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Job Level

Junior

Tech Stack

Apollo

About the role

  • Attain working knowledge of Team Velocity's agency processes, account management, integrated strategies and our proprietary technology platform, Apollo
  • Participate in and document Client meeting discussions and conference calls
  • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes
  • Assist with resolving Client questions and needs in a timely manner
  • Update and maintain Clients Consumer Portal(s)
  • Support Onboarding Director with additional tasks, as needed
  • Work ahead on client deliverables; what you know in advance, do in advance
  • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
  • Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
  • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
  • Continually seek ways to add value to the Client / Agency relationship

Requirements

  • Bachelor's degree in Marketing, Advertising, Communications, or related field
  • A minimum of 0-2 years professional experience
  • Agency experience, preferred
  • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a big plus!
  • Proficient in Microsoft Office
  • Extremely organized, task and detailed-oriented
  • Must be a critical thinker
  • Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner
  • Demonstrated ability to proactively take ownership of projects
  • Ability to establish priorities and objectives
  • Must be flexible in a fast-paced, ever-changing environment
  • Must maintain focus and constructive behavior under pressure
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k)/matching
  • Paid vacation
  • Wellness
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Bachelor's degreeMarketingAdvertisingCommunicationsMicrosoft Office
Soft Skills
organizedtask-orienteddetail-orientedcritical thinkerexceptional communicationproactiveownership of projectsestablish prioritiesflexiblefocus under pressure