Onboarding Account Manager

Team Velocity

Account Manager for Onboarding Team in a full-service automotive marketing agency. Responsible for executing client onboarding processes and collaborating with various teams to ensure successful delivery.

Posted 4/13/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support the Director of Operations with the execution of Customer Onboarding processes
Support your Onboarding counterparts in preparing marketing and advertising strategies, plans, and objectives
Prepare audits by collecting, analyzing, and summarizing data
Participate in client calls and actively compile data needed to set up all contract deliverables
Manage and order various marketing components using company proprietary applications
Track client deliverables across multiple mediums of marketing to ensure timely delivery
Create and setup backend components
Obtain and maintain knowledge of brand guidelines

Requirements

What you’ll need

Bachelor's degree required
2-4+ years relatable professional work experience in client/customer account services
Proficiency in Microsoft Office, a must!
Highly organized and detailed oriented
Passion for analytical thinking
Demonstrated ability to write, listen, and articulate in a clear and concise manner
Eagerness to take ownership of projects
Ability to establish priorities and objectives
Ability to be flexible in a fast-paced and ever-changing environment

Benefits

Comp & perks

Medical
Dental
Vision
401(k)/matching
Paid vacation
Wellness
More

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisauditingbackend components setupmarketing strategy preparationcontract deliverables management

Soft Skills

organizational skillsdetail-orientedanalytical thinkingclear communicationproject ownershipflexibilitypriority setting

Certifications

Bachelor's degree