Manager – Employee & Industrial Relations

Team Global Express

Employee & Industrial Relations Manager at Team Global Express leading investigations and advising on ER strategies. Partnering with operational leaders and legal teams for compliance and employee experiences.

Posted 7/16/2026full-timeKarawatha • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex employee and industrial relations matters, conducting sensitive workplace investigations, and providing strategic advice on employment legislation and workplace policies. Strong ability to build relationships with unions and employee representatives while coaching leaders through performance and disciplinary processes.

Highest-signal resume keywords

Workplace InvestigationsEmployee Relations StrategyAustralian Employment LegislationStakeholder ManagementUnion Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workplace InvestigationsEmployment LegislationIndustrial RelationsDisciplinary ProcessesPerformance ManagementEnterprise AgreementsAwards InterpretationPolicy BreachesConflict ResolutionGovernance Best Practices

Soft Skills

CommunicationInfluencingCoachingDecisivenessObjectivity

Certifications & Qualifications

Tertiary Qualifications in Human ResourcesTertiary Qualifications in Industrial RelationsTertiary Qualifications in Employment Law

Industry Keywords

Employee RelationsIndustrial FrameworksUnionised EnvironmentsFair Work CommissionWorkplace Policies

About the role

Key responsibilities & impact

Lead end-to-end workplace investigations into matters including misconduct, bullying, harassment, discrimination and policy breaches.
Provide expert, commercially pragmatic advice on complex employee and industrial relations issues.
Coach and support leaders through disciplinary processes, performance matters and workplace disputes.
Interpret and advise on employment legislation, enterprise agreements, awards and workplace policies.
Represent Team Global Express in Fair Work Commission proceedings and other industrial forums when required.
Build strong relationships with unions and employee representatives to achieve positive and sustainable outcomes.
Develop leader capability through coaching, education and proactive ER guidance.
Contribute to the ongoing evolution of our Employee & Industrial Relations strategy, governance and best practice.

Requirements

What you’ll need

Tertiary qualifications in Human Resources, Industrial Relations, Employment Law or a related discipline.
Significant experience managing complex employee and industrial relations matters within a large or complex organisation.
Proven expertise conducting sensitive workplace investigations from initial assessment through to recommendations and outcomes.
Strong working knowledge of Australian employment legislation, awards, enterprise agreements and industrial frameworks.
Experience working in unionised environments and building productive relationships with employee representatives.
Exceptional communication, influencing and stakeholder management skills.
Confidence working autonomously while partnering effectively with leaders across all levels of the business.
The ability to remain calm, objective and decisive when dealing with sensitive and high-risk matters.

Benefits

Comp & perks

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone