Manager, Workplace Investigations and Case Management

Team Global Express

Manager of Workplace Investigations handling ER/IR cases at Team Global Express. Leading complex workplace investigations and advising on compliance issues across a national workforce.

Posted 4/15/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and manage complex workplace investigations and case management, providing clear, commercial and legally sound advice on matters like misconduct, grievances and compliance.
Identify emerging risks, uplift capability across the business and help embed a proactive, forward-thinking ER approach.

Requirements

What you’ll need

Solid experience in IR/ER, with a focus on workplace investigations
Confidence managing complex, sensitive cases end-to-end
Strong knowledge of employment law, industrial instruments and compliance frameworks
Ability to partner with leaders and influence outcomes
A mindset focused on continuous improvement and smarter ways of working.

Benefits

Comp & perks

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workplace investigationscase managementemployment lawindustrial instrumentscompliance frameworks

Soft Skills

confidenceinfluencing outcomescontinuous improvementproactive mindset