Tealium

Associate Infrastructure Administrator

Tealium

full-time

Posted on:

Location Type: Hybrid

Location: San Diego • California • 🇺🇸 United States

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Salary

💰 $28 - $34 per hour

Job Level

JuniorMid-Level

Tech Stack

JamfMacOS

About the role

  • Onboard/Offboard company employees with provisioning of services and assets.
  • Inventory of Corporate IT assets (MacBooks, Accessories, Monitors, Mobile Phones, etc).
  • Assist with logistics of hardware to and from staff of Tealium.
  • Reset MacBook devices for expected new hires or refresh.
  • Replace IT equipment for staff within the US and our San Diego office.
  • Assist staff with general IT support tasks.

Requirements

  • Core degree in a technical field or equivalent.
  • 1-3 years of experience in desktop/helpdesk and SaaS administration.
  • Experience with MDM (Jamf preferred) administration.
  • Previous experience with identity management (Okta) or other IDP platforms.
  • Apple-Mac hardware and software understanding.
  • You proactively look for ways to improve user productivity, provide the data to support and implement improvements.
  • You proactively look for ways to automate tasks and have users self-serve their needs.
  • Interest in learning about information technology and working for a tech company!
  • General MacOS hardware and software administration knowledge.
  • Basic knowledge with using and supporting SaaS solutions services e.g. Google, Okta, AI Tools.
  • Strong communication and interpersonal skills.
  • Ability to work independently and efficiently in a part-time capacity.
Benefits
  • Employees are eligible to receive an annual bonus and stock options.
  • Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
  • Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
  • Employees are eligible for flexible paid time-off and extended paid parental leave.
  • We offer 11 paid holidays annually.
  • We offer 15 hours of paid work time for volunteer activities and programs.
  • Our sick leave accrual is the following for our employees: Exempt CA employees (not including San Francisco) including NY: accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year. Exempt Non-CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year. Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
desktop supporthelpdesk administrationSaaS administrationMDM administrationidentity managementApple-Mac hardwareMacOS administrationautomationuser productivity improvementIT asset inventory
Soft skills
strong communicationinterpersonal skillsindependent workefficiencyproactive problem solvinguser supportlogistics assistancetask automationself-service implementationinterest in learning